Server Version#: 1.43.1.10611 Server name: Plex OS: Windows 10/11 Log excerpt: May 15, 2026 18:59:41.545 ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429 Could a moderator please reset the rate limit on my account? @ChuckPa @BigWheel

hey @hammer94 the issue folks are having causes them not to be able to connect to their server so they can’t even attempt to start playback. Playback issues would be something else. please make another topic in players category and tag it with Apple tv.

@BigWheel , greetings! Having the same issue with certs Found this one in logs today `May 21, 2026 09:28:18.901 [140601016884024] DEBUG - [HttpClient/HCl#8ca] HTTP/1.1 (0.2s) 429 response from PUT https://plex.tv/api/v2/devices/49536c311dbbf72cce2928f71dac8e74c57cb2f7/certificate/csr?reason=expiri…

done @doowybbob (might have to restart server)

GOAT! Everything works now. Have a great day!

I’m not, struggling to see what the error is. Will open a new chat about it though as it isn’t this issue.

Same issue here, certificate expired and since I only allow secure connections, cannot connect to web interface anymore. [mod edit: please stop and restart your server now.] Update: Works now, thanks!

My plex.direct certificate expired on 2026‑05‑16 and the server can’t renew. It’s stuck looping on Failed to upload CSR: 429 for several days (PMS 1.43.2, Windows). I’ve stopped the server, removed the cached cert, and let it cool down, but it’s still rate‑limited. Could a moderator please reset my …

done @jhubrd You may need to restart your server.

Could I please get mine reset. I thought I had fixed the issue by deleting the expired certificate, but people outside my network are still having issues. Thanks!

Certificate stuck on 429 rate limit - request reset

Plex Media Server

BigWheel May 28, 2026, 1:48am 93

done @GenHappyMuffin

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Certificate stuck on 429 rate limit - request reset

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