Plex Cert Expired - Plex Clients (Shield, Sony Android TV App, etc) Cannot Connect

Server Version#: 1.42.2.10156
Player Version#: All

I had issues today with my plex clients all transcoding even though they are direct play capable and on the same LAN. After much troubleshooting I came across this error in my logs:

Nov 20, 2025 17:04:29.549 [23421525551928] DEBUG - CERT: Forcing refresh.
Nov 20, 2025 17:04:29.553 [23421525551928] DEBUG - CERT: Certificate expires soon, fetching a new one.
Nov 20, 2025 17:04:29.553 [23421525551928] DEBUG - [HCl#5f] HTTP requesting GET https://plex.tv/api/v2/devices/056d7456a1fb15a3a1c0264aa11cf7fa1e2f99af/certificate/subject
Nov 20, 2025 17:04:29.861 [23421575256888] DEBUG - [HttpClient/HCl#5f] HTTP/1.1 (0.3s) 200 response from GET https://plex.tv/api/v2/devices/056d7456a1fb15a3a1c0264aa11cf7fa1e2f99af/certificate/subject
Nov 20, 2025 17:04:29.912 [23421525551928] DEBUG - [HCl#60] HTTP requesting PUT https://plex.tv/api/v2/devices/056d7456a1fb15a3a1c0264aa11cf7fa1e2f99af/certificate/csr?reason=expiring&invalidIn=-18577
Nov 20, 2025 17:04:30.016 [23421575256888] DEBUG - [HttpClient/HCl#60] HTTP/1.1 (0.1s) 429 response from PUT https://plex.tv/api/v2/devices/056d7456a1fb15a3a1c0264aa11cf7fa1e2f99af/certificate/csr?reason=expiring&invalidIn=-18577 (reused)
Nov 20, 2025 17:04:30.016 [23421525551928] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429,

It seems my cert has expired and I consistently get an error attempting to renew.

The only workaround I have is to Allow Insecure Connections on clients that allow that feature.

Is there a way to get this cert renewed?

Stop your plex server for 30 minutes and then restart it. a 429 error is a rate limit error.

@techdiver

I looked at your account.

  1. All the old (4+ years old and abandoned) servers have been removed
  2. I reset the certificate for your current docker server
  3. Please stop PMS and wait a few minutes then start it
3 Likes

Excellent that has fixed it. Many thanks.