Chromecast Playback stops roughly every 5 minutes

General Discussions
1

Streaming movies to my television through a Chromecast Ultra. My PMS (version 1.7.6.4058-8fa494d15) is running on Win 10 x64. Right now I can’t seem to get more than roughly 5 minutes into a movie without playback stopping. Every time the playback stops I see the following in the log file:

Failed to stream media, client probably disconnected: 10054 - An existing connection was forcibly closed by the remote host

Really hoping someone can shed some light on this problem and help me out. At this point I’ve now restarted playback 6 or 7 times for 36 minutes of movie time. I’ve changed my password and signed out of all connecting devices in the process and the problem persists. It’s late…I’m tired…I’m frustrated…just, help…please.

3

I’ve rebooted the computer, shut it down - disconnected the power - restarted the computer, rebooted and re-setup my Chromecast, reset the modem and the router, and reinstalled drivers for my WiFi card. My WiFI is set to channels that are not being used by anyone else in the neighborhood. Nothing seems to be working. I’m at a complete loss, everything was working fine just a few days ago and I can’t recall any changes since then (except for maybe updating PMS…)

4

Does it do the same thing if you simply play the file in chrome browser?

5

Plays just fine in Chrome. I’ve played the movie on the machine running PMS, and on a separate laptop, and both worked just fine without stopping early.

If the movie is played as part of a playlist, when it stops, it jumps to a countdown to the next movie and will autoplay the next movie.

7

Started to look at your last set of logs

This does not look healthy - not sure if it was you making changes - but what is wrong is that the IP Address for the server is changing and that is not good. Please make sure you use a DHCP Reservation in the router so that it does not change

starting with server on 192.168.1.9

Jul 23, 2017 13:31:28.077 [1108] DEBUG - Network interfaces:
Jul 23, 2017 13:31:28.077 [1108] DEBUG -  * 11 {8DF30F6F-7F7B-496E-AD43-7B1C287C87CD} (192.168.1.9) (loopback: 0)

Network going down

Jul 23, 2017 16:18:18.295 [7072] DEBUG - Network change.
Jul 23, 2017 16:18:18.295 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 16:18:18.321 [7072] DEBUG - Network interfaces:

Back up

Jul 23, 2017 16:18:20.787 [7072] DEBUG - Network change.
Jul 23, 2017 16:18:20.787 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 16:18:20.790 [7072] DEBUG - Network interfaces:
Jul 23, 2017 16:18:20.790 [7072] DEBUG -  * 11 {8DF30F6F-7F7B-496E-AD43-7B1C287C87CD} (192.168.1.9) (loopback: 0)

Network going down

Jul 23, 2017 18:17:54.670 [7072] DEBUG - Network change.
Jul 23, 2017 18:17:54.670 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 18:17:54.705 [7072] DEBUG - Network interfaces:

Network back - server now on IP 192.168.1.5

Jul 23, 2017 18:20:09.418 [7072] DEBUG - Network change.
Jul 23, 2017 18:20:09.418 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 18:20:09.426 [7072] DEBUG - Network interfaces:
Jul 23, 2017 18:20:09.426 [7072] DEBUG -  * 11 {8DF30F6F-7F7B-496E-AD43-7B1C287C87CD} (192.168.1.5) (loopback: 0)

Went down

Jul 23, 2017 18:20:10.103 [7072] DEBUG - Network change.
Jul 23, 2017 18:20:10.103 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 18:20:10.106 [7072] DEBUG - Network interfaces:

Back again - now on 192.168.1.12

Jul 23, 2017 18:20:22.928 [7072] DEBUG - Network change.
Jul 23, 2017 18:20:22.928 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 18:20:22.932 [7072] DEBUG - Network interfaces:
Jul 23, 2017 18:20:22.932 [7072] DEBUG -  * 11 {8DF30F6F-7F7B-496E-AD43-7B1C287C87CD} (192.168.1.12) (loopback: 0)

Down

Jul 23, 2017 18:38:10.851 [7072] DEBUG - Network change.
Jul 23, 2017 18:38:10.851 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 18:38:10.869 [7072] DEBUG - Network interfaces:

and back again

Jul 23, 2017 18:38:44.932 [7072] DEBUG - Network change.
Jul 23, 2017 18:38:44.932 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 18:38:44.940 [7072] DEBUG - Network interfaces:
Jul 23, 2017 18:38:44.940 [7072] DEBUG -  * 11 {8DF30F6F-7F7B-496E-AD43-7B1C287C87CD} (192.168.1.12) (loopback: 0)

Will continue to look at logs

8

Looking at the chromecast playbacks in the last logs after the restart of PMS

There were a number of playbacks.

Looking at the first, it started at Jul 23, 2017 18:10:40 - playing back Patriots Day - resumed from position at 35 minutes and 24 seconds at 18:11:02. Reached playback at 40 minutes and 58 seconds at 18:16:39 - from IP 192.168.1.11

What happened next is the server was notified that playback was paused. I do not know if you paused the playback or whether this is the problem

Jul 23, 2017 18:16:38.482 [21632] DEBUG - Request: [192.168.1.11:33568 (Subnet)] GET /:/timeline?hasMDE=1&ratingKey=5949&key=%2Flibrary%2Fmetadata%2F5949&state=playing&playQueueItemID=101&time=2458785&duration=7989024 (8 live) TLS GZIP Signed-in Token (SkiingBear)

Jul 23, 2017 18:16:38.482 [21632] DEBUG - Client [ig28fi4g7e6iaw3bh17e3fjh] reporting timeline state playing, progress of 2458785/7989024ms for guid=, ratingKey=5949 url=, key=/library/metadata/5949, containerKey=, metadataId=5949

and next is paused

Jul 23, 2017 18:16:39.219 [23232] DEBUG - Request: [192.168.1.11:33569 (Subnet)] GET /:/timeline?hasMDE=1&ratingKey=5949&key=%2Flibrary%2Fmetadata%2F5949&state=paused&playQueueItemID=101&time=2459285&duration=7989024 (10 live) TLS GZIP Signed-in Token (SkiingBear)

Jul 23, 2017 18:16:39.220 [23232] DEBUG - Client [ig28fi4g7e6iaw3bh17e3fjh] reporting timeline state paused, progress of 2459285/7989024ms for guid=, ratingKey=5949 url=, key=/library/metadata/5949, containerKey=, metadataId=5949

The network went down soon afterwards - related ? the cause of the problem ? or you investigating and bringing it down?

Jul 23, 2017 18:17:54.670 [7072] DEBUG - Network change.
Jul 23, 2017 18:17:54.670 [7072] DEBUG - NetworkInterface: Notified of network changed (force=0)
Jul 23, 2017 18:17:54.705 [7072] DEBUG - Network interfaces:
9

In each case we are getting this warning logged. e.g.

Jul 23, 2017 18:10:45.786 [11156] WARN - [Chromecast] [MDE] Unable to validate videoResolution; re-analyze the media if possible

Could you force an Analyze for the media file Patriots Day
See https://support.plex.tv/hc/en-us/articles/200289336-Analyze-Media
and repeat the attempt to stream this through chromecast

10

if problem persists, could you generate a 10 minute sample from the Patriots Day media file
E:\iTunes Media\Movies\Patriots Day\Patriots Day (1080p HD).m4v
See https://support.plex.tv/hc/en-us/articles/201035968-Generating-Sample-Files-from-Media

And if the failure after 5 minutes occurs with this 10 minute clip then please upload somewhere (eg dropbox / google drive etc) and send me link to it and we will see if we can reproduce the problem

Could you also please get the media info xml for both the original and the clip and save to text file and include with the evidence
See https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats

11

Thank you for all the help. For a short-term solution I just plugged a laptop into the TV to finish watching the movie.

Over the next couple of days I’ll work through the suggestions / fixes provided and I’ll report back on the success or lack thereof.

12

It’s been a busy month, so I’m just now getting back to this. So far I’ve done the following:

  1. Adding a DHCP Reservation for the server
  2. Adding a DHCP Reservation for the Chromecast
  3. Re-analyzed entire library
  4. Verified the uPnP is set to “on”
  5. Verified that “jumbo frames” is not enabled

I tried watching another movie (not Patriots Day) last night, and it cut out after 10 minutes 28 seconds. It was then that I set the DHCP Reservation for the Chromecast.

Today I had more time to mess with it, so I started another movie (3rd movie if you’re keeping score) and it cut out after 4 minutes 33 seconds (it cut out at 1:20 pm, for reference in the log.)

I noticed that “NetworkInterface: Notified of network changed” appears three times in this log file, but in all instances it was followed by “Network change notification but nothing changed.” Is something happening at the router that might trigger something like this? All three instances occurred well before I tried to use Plex to play a movie.

I’ve attached the latest log file and the XML file for the movie I was watching today.

13

@SkiingBear said:
It’s been a busy month, so I’m just now getting back to this. So far I’ve done the following:

  1. Adding a DHCP Reservation for the server
  2. Adding a DHCP Reservation for the Chromecast
  3. Re-analyzed entire library
  4. Verified the uPnP is set to “on”
  5. Verified that “jumbo frames” is not enabled

I tried watching another movie (not Patriots Day) last night, and it cut out after 10 minutes 28 seconds. It was then that I set the DHCP Reservation for the Chromecast.

Today I had more time to mess with it, so I started another movie (3rd movie if you’re keeping score) and it cut out after 4 minutes 33 seconds (it cut out at 1:20 pm, for reference in the log.)

I’ve attached the latest log file and the XML file for the movie I was watching today.

Thanks - I can see it going from state=playing to state=paused and state=stopped at 273 seconds as you indicated

Aug 26, 2017 13:19:47.354 [1620] DEBUG - Request: [192.168.1.6:46070 (Subnet)] GET /:/timeline?hasMDE=1&ratingKey=6049&key=%2Flibrary%2Fmetadata%2F6049&state=playing&playQueueItemID=116&time=266310&duration=5604672 (9 live) TLS GZIP Signed-in Token (SkiingBear)

Aug 26, 2017 13:19:54.446 [15924] DEBUG - Request: [192.168.1.6:46072 (Subnet)] OPTIONS /:/timeline?hasMDE=1&ratingKey=6049&key=%2Flibrary%2Fmetadata%2F6049&state=paused&playQueueItemID=116&time=273329&duration=5604672 (10 live) TLS GZIP Signed-in

Aug 26, 2017 13:19:54.540 [1620] DEBUG - Request: [192.168.1.6:46071 (Subnet)] OPTIONS /:/timeline?hasMDE=1&ratingKey=6049&key=%2Flibrary%2Fmetadata%2F6049&state=stopped&playQueueItemID=116&time=273329&duration=5604672 (9 live) TLS GZIP Signed-in

As mentioned before if you can get it to fail with a short clip - say a 10 minute clip generated from one of the failing movies then that can be passed to the chromecast team to try and replicate the problem

@SkiingBear said:
I noticed that “NetworkInterface: Notified of network changed” appears three times in this log file, but in all instances it was followed by “Network change notification but nothing changed.” Is something happening at the router that might trigger something like this? All three instances occurred well before I tried to use Plex to play a movie.

Network / internet was down during most of that period

Aug 26, 2017 12:35:59.963 [14068] DEBUG - Network change.
Aug 26, 2017 12:35:59.963 [14068] DEBUG - NetworkInterface: Notified of network changed (force=0)
Aug 26, 2017 12:35:59.967 [14068] DEBUG - Network change notification but nothing changed.

Aug 26, 2017 12:36:19.832 [2924] DEBUG - MyPlex: We appear to have lost Internet connectivity, resetting device URL cache.

Aug 26, 2017 12:37:54.838 [2924] WARN - PubSubManager: Connection to 45.79.142.250 failed: Unknown error.
Aug 26, 2017 12:37:54.838 [2924] WARN - PubSubManager: Connection to 139.162.144.200 failed: Unknown error.
Aug 26, 2017 12:37:54.838 [2924] WARN - PubSubManager: Connection to 139.162.117.249 failed: Unknown error.
Aug 26, 2017 12:37:54.838 [2924] WARN - PubSubManager: Connection to 139.162.200.94 failed: Unknown error.
Aug 26, 2017 12:37:54.839 [2924] WARN - PubSubManager: Connection to 23.96.218.59 failed: Unknown error.
Aug 26, 2017 12:37:54.839 [2924] WARN - PubSubManager: Connection to 139.162.7.93 failed: Unknown error.
Aug 26, 2017 12:37:54.839 [2924] WARN - PubSubManager: Connection to 184.105.148.97 failed: Unknown error.
Aug 26, 2017 12:37:54.839 [2924] WARN - PubSubManager: Connection to 184.105.148.108 failed: Unknown error.
Aug 26, 2017 12:37:54.839 [2924] ERROR - EventSource: Retrying in 60 seconds.
Aug 26, 2017 12:39:19.421 [9480] ERROR - Error issuing curl_easy_perform(handle): 6
Aug 26, 2017 12:39:19.421 [9480] WARN - HTTP error requesting GET https://plex.tv/servers/fd9d05ace82e46b82846cd982eee226aaf1b4e65/access_tokens.xml?auth_token=xxxxxxxxxxxxxxxxxxxx&includeProfiles=1&includeProviders=1 (0, No error) (Could not resolve host: plex.tv)
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 82.94.168.55 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 23.96.218.59 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 103.3.62.6 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 184.105.148.101 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 184.105.148.108 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 45.79.210.23 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 45.79.11.43 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 45.79.142.250 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 139.162.144.200 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 139.162.115.125 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] WARN - PubSubManager: Connection to 139.162.200.94 failed: Unknown error.
Aug 26, 2017 12:39:24.842 [2924] ERROR - EventSource: Retrying in 120 seconds.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 45.79.142.250 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 85.90.244.55 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 139.162.115.125 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 139.162.216.99 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 23.96.235.188 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 103.3.62.6 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 184.105.148.101 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 184.105.148.108 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 82.94.168.55 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 45.79.211.188 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] WARN - PubSubManager: Connection to 45.79.10.123 failed: Unknown error.
Aug 26, 2017 12:41:54.844 [2924] ERROR - EventSource: Retrying in 240 seconds.

Aug 26, 2017 12:43:56.858 [14068] DEBUG - Network change.
Aug 26, 2017 12:43:56.858 [14068] DEBUG - NetworkInterface: Notified of network changed (force=0)
Aug 26, 2017 12:43:56.862 [14068] DEBUG - Network change notification but nothing changed.
Aug 26, 2017 12:43:56.862 [14068] DEBUG - Network change.
Aug 26, 2017 12:43:56.862 [14068] DEBUG - NetworkInterface: Notified of network changed (force=0)
Aug 26, 2017 12:43:56.865 [14068] DEBUG - Network change notification but nothing changed.

Aug 26, 2017 12:45:55.575 [13984] DEBUG - MyPlex: We appear to have regained Internet connectivity.
14

Thank you so much for your help.

I can say that I definitely did not pause playback right before it cut out, so that’s a little weird to me. We’re (my wife and I) streaming through a Chromecast Ultra and controlling everything with our Google Pixels. Is there any chance it’s something in the Android app that’s causing this? Something in the way Chromecast is set up? I’m pretty sure I tried playing the movie on my desktop (which houses the DB) and casting to Chromecast and had the same issues. If I get a chance tomorrow, I’ll try that again too.

I’ll work on generating a 10 minute clip, maybe there’s something you’ll find there. I just have my doubts about that since three straight movies have all exhibited the same strange behavior, but the playing time before cutting out seems to be completely random (either within the same movie or while watching a different movie.) Let me see what I can put together tomorrow.

Again, thanks for the support.

15

Tried to create a 10 minute sample using the Plex instructions and got the following. I’ve bolded the few lines that were yellow and red and presumably show where the sample generation failed:

! C:\Users\skiin>“C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe” -i “C:\users\skiin\downloads\full.m4v” -t 120 -map 0 -c copy “output.m4v”
! ffmpeg version git-2017-08-07-798f007 Copyright (c) 2000-2017 the FFmpeg developers
! built with gcc 5.3.0 (Rev5, Built by MSYS2 project)
! configuration: --prefix=/C/J2/output/pms-depends-windows-i386-release-c70cb28 --disable-bzlib --disable-ffplay --disable-ffserver --disable-ffprobe --disable-avdevice --disable-schannel --disable-vda --disable-debug --disable-doc --disable-shared --pkg-config-flags=–static --enable-muxers --enable-gpl --enable-version3 --enable-gnutls --disable-encoders --disable-decoders --disable-hwaccels --enable-libass --enable-librtmp --disable-devices --disable-lzma --disable-iconv --disable-protocol=concat --enable-libvorbis --enable-libopus --external-decoder=h264 --enable-decoder=png --enable-decoder=apng --enable-decoder=bmp --enable-decoder=mjpeg --enable-decoder=thp --enable-decoder=gif --enable-decoder=dirac --enable-decoder=ffv1 --enable-decoder=ffvhuff --enable-decoder=huffyuv --enable-decoder=rawvideo --enable-decoder=zero12v --enable-decoder=ayuv --enable-decoder=r210 --enable-decoder=v210 --enable-decoder=v210x --enable-decoder=v308 --enable-decoder=v408 --enable-decoder=v410 --enable-decoder=y41p --enable-decoder=yuv4 --enable-decoder=ansi --enable-decoder=alac --enable-decoder=flac --enable-decoder=vorbis --enable-decoder=opus --enable-decoder=pcm_f32be --enable-decoder=pcm_f32le --enable-decoder=pcm_f64be --enable-decoder=pcm_f64le --enable-decoder=pcm_lxf --enable-decoder=pcm_s16be --enable-decoder=pcm_s16be_planar --enable-decoder=pcm_s16le --enable-decoder=pcm_s16le_planar --enable-decoder=pcm_s24be --enable-decoder=pcm_s24le --enable-decoder=pcm_s24le_planar --enable-decoder=pcm_s32be --enable-decoder=pcm_s32le --enable-decoder=pcm_s32le_planar --enable-decoder=pcm_s8 --enable-decoder=pcm_s8_planar --enable-decoder=pcm_u16be --enable-decoder=pcm_u16le --enable-decoder=pcm_u24be --enable-decoder=pcm_u24le --enable-decoder=pcm_u32be --enable-decoder=pcm_u32le --enable-decoder=pcm_u8 --enable-decoder=pcm_alaw --enable-decoder=pcm_mulaw --enable-decoder=ass --enable-decoder=dvbsub --enable-decoder=dvdsub --enable-decoder=ccaption --enable-decoder=pgssub --enable-decoder=jacosub --enable-decoder=microdvd --enable-decoder=movtext --enable-decoder=mpl2 --enable-decoder=pjs --enable-decoder=realtext --enable-decoder=sami --enable-decoder=ssa --enable-decoder=stl --enable-decoder=subrip --enable-decoder=subviewer --enable-decoder=text --enable-decoder=vplayer --enable-decoder=webvtt --enable-decoder=xsub --enable-decoder=libzvbi_teletext --enable-decoder=eac3_mf --enable-decoder=mjpeg_mf --enable-decoder=wmalossless_mf --enable-decoder=wmapro_mf --enable-decoder=wmav1_mf --enable-decoder=wmav2_mf --enable-decoder=wmavoice_mf --enable-decoder=eac3_eae --enable-decoder=truehd_eae --enable-decoder=mlp_eae --enable-encoder=flac --enable-encoder=alac --enable-encoder=libvorbis --enable-encoder=libopus --enable-encoder=mjpeg --enable-encoder=wrapped_avframe --enable-encoder=ass --enable-encoder=dvbsub --enable-encoder=dvdsub --enable-encoder=movtext --enable-encoder=ssa --enable-encoder=subrip --enable-encoder=text --enable-encoder=webvtt --enable-encoder=xsub --enable-encoder=pcm_f32be --enable-encoder=pcm_f32le --enable-encoder=pcm_f64be --enable-encoder=pcm_f64le --enable-encoder=pcm_s8 --enable-encoder=pcm_s8_planar --enable-encoder=pcm_s16be --enable-encoder=pcm_s16be_planar --enable-encoder=pcm_s16le --enable-encoder=pcm_s16le_planar --enable-encoder=pcm_s24be --enable-encoder=pcm_s24le --enable-encoder=pcm_s24le_planar --enable-encoder=pcm_s32be --enable-encoder=pcm_s32le --enable-encoder=pcm_s32le_planar --enable-encoder=pcm_u8 --enable-encoder=pcm_u16be --enable-encoder=pcm_u16le --enable-encoder=pcm_u24be --enable-encoder=pcm_u24le --enable-encoder=pcm_u32be --enable-encoder=pcm_u32le --enable-encoder=aac_mf --enable-encoder=h264_qsv --enable-encoder=h264_nvenc --enable-encoder=h264_mf --enable-encoder=hevc_mf --enable-encoder=mp3_mf --enable-encoder=eac3_eae --arch=i386 --enable-libzvbi --extra-ldflags=-static-libgcc --enable-mf --enable-libmfx --extra-cflags=‘-Iinclude/windows -I/C/J2/output/pms-depends-windows-i386-release-c70cb28/include -DWINDOWS -D_WIN32_WINNT=0x0600 -static-libgcc -falign-loops=16 -ffast-math -mfpmath=sse -msse’ --extra-ldflags=‘-static-libgcc -L/C/J2/output/pms-depends-windows-i386-release-c70cb28/lib’ --extra-libs=‘-lgcrypt -lgpg-error -lwinmm -lwsock32 -lcrypt32’
! libavutil 55. 62.100 / 55. 62.100
! libavcodec 57. 92.100 / 57. 92.100
! libavformat 57. 72.100 / 57. 72.100
! libavfilter 6. 84.101 / 6. 84.101
! libswscale 4. 7.100 / 4. 7.100
! libswresample 2. 8.100 / 2. 8.100
! libpostproc 54. 6.100 / 54. 6.100
! [mov,mp4,m4a,3gp,3g2,mj2 @ 03885d60] stream 0, timescale not set
! Guessed Channel Layout for Input Stream #0.1 : stereo
! Input #0, mov,mp4,m4a,3gp,3g2,mj2, from ‘C:\users\skiin\downloads\full.m4v’:
! Metadata:
! major_brand : mp42
! minor_version : 512
! compatible_brands: isomiso2avc1mp41
! creation_time : 2017-06-03T21:19:20.000000Z
! iTunEXTC : mpaa|PG-13|300|
! iTunMOVI : <?xml version="1.0" encoding="UTF-8"?>
! :
! :
! :
! : directors
! :
! :
! : name
! : Thomas Schlamme
! :
! :
! :
! :
! :
! title : So I Married an Axe Murderer
! date : 1993
! track : 0
! disc : 0
! season_number : 0
! episode_sort : 0
! description : A San Francisco poet who fears commitment suspects his girlfriend may not be who she appears.
! encoder : HandBrake 0.10.5 2016021100
! hd_video : 2
! media_type : 9
! Duration: 01:33:24.67, start: 0.000000, bitrate: 9887 kb/s
! Chapter #0:0: start 0.000000, end 354.769000
! Metadata:
! title : Chapter 1
! Chapter #0:1: start 354.769000, end 573.196000
! Metadata:
! title : Chapter 2
! Chapter #0:2: start 573.196000, end 1093.007000
! Metadata:
! title : Chapter 3
! Chapter #0:3: start 1093.007000, end 1616.655000
! Metadata:
! title : Chapter 4
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! Metadata:
! title : Chapter 5
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! Metadata:
! title : Chapter 6
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! Metadata:
! title : Chapter 7
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! Metadata:
! title : Chapter 8
! Chapter #0:8: start 3046.291000, end 3354.933000
! Metadata:
! title : Chapter 9
! Chapter #0:9: start 3354.933000, end 3485.313000
! Metadata:
! title : Chapter 10
! Chapter #0:10: start 3485.313000, end 3683.052000
! Metadata:
! title : Chapter 11
! Chapter #0:11: start 3683.052000, end 4135.421000
! Metadata:
! title : Chapter 12
! Chapter #0:12: start 4135.421000, end 4609.019000
! Metadata:
! title : Chapter 13
! Chapter #0:13: start 4609.019000, end 4913.073000
! Metadata:
! title : Chapter 14
! Chapter #0:14: start 4913.073000, end 5210.203000
! Metadata:
! title : Chapter 15
! Chapter #0:15: start 5210.203000, end 5604.597000
! Metadata:
! title : Chapter 16
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! Metadata:
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! Skipping stream #0:0 - not parsed.
! [ipod @ 038a41e0] Tag text incompatible with output codec id ‘100359’ ([0][0][0][0])
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! Stream #0:1 → #0:0 (copy)
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! Last message repeated 1 times

16

well…I tried to bold them. It’s really just the last 10 lines.

17

@SkiingBear said:
well…I tried to bold them. It’s really just the last 10 lines.

Could you try to use ffmpeg directly for the generation of the sample - and change the 120 (which is 2 minutes) to 600 for 10 minutes

I believe you can download ffmpeg from zeranoe