Clients on RasPlex (several versions) cannot connect to server: certificate expired

Plex Media Server Remote Access
1

Server Version#:1.20.3.3483, on Ubuntu 20.04
Player Version#:RasPlex 1.8.0.0-573b6d73

Hi. Since yesterday my 2 RasPlex clients (different hardware and versions) can no longer connect to my local server Both show as Libraries only “Search” and a connection to a remote server, not my local one. Connections are Ethernet cables.

The log of the server shows the following errors:
Jul 18, 2021 17:27:10.920 [0x7faf557fa700] DEBUG - NetworkServiceBrowser: PLAYER arrived: 192.168.0.42
Jul 18, 2021 17:27:11.020 [0x7faf74d73700] DEBUG - CERT: incomplete TLS handshake: tlsv1 alert unknown ca
Jul 18, 2021 17:27:11.022 [0x7faf74d73700] DEBUG - CERT: incomplete TLS handshake: tlsv1 alert unknown ca
Jul 18, 2021 17:27:11.468 [0x7faf6ffff700] DEBUG - CERT: incomplete TLS handshake: tlsv1 alert unknown ca
Jul 18, 2021 17:27:16.084 [0x7faf6ffff700] DEBUG - CERT: incomplete TLS handshake: tlsv1 alert unknown ca

Any help would be appreciated.

2

Issue resolved itself when I manually installed the latest version available for my distro (plexmediaserver_1.23.4.4805-186bae04e_amd64.deb)

I had previously enabled the repository at /downloads.plex.tv, but at some point (maybe during an upgrade) the repository became unchecked.

3

Hi, The problem re-appeared:

Following the update to the latest server version plexmediaserver_1.24.3.5033-757abe6b4_amd64.deb A couple of days ago I have again the same problem: The RasPlex clients do not display the libraries and I have again the same “incomplete TLS handshake” “sslv3 alert certificate expired” messages on the server.
Tried the following, all without success:

  • uninstall, re-install the server, with the same newest version
  • install again the previous version (lexmediaserver_1.23.4.4805-186bae04e_amd64.deb)
  • log out, in on the RasPlex client

I have a different client on an android device running the plex app: this one is ok, but is not a good solution for me, the reception is very bad. I really need a Raspberry client.

Help, please… Any ideas will be welcome.

4

Issue solved from the following links:
FIXED - No more access to plex server #645 .
updated clients from:
Release 1.8.0-b · RasPlex/RasPlex · GitHub

5

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