What to do with ALL the posts which are tagged as ‘Unanswered’, because somebody forgot to click the “Yes” button. Delete or archive if older than X?
A general comment on this, not directed to you:
It’s a bit frustrating that the default option is “ask a question”. I’ve never seen this before in other forums. I think many users don’t really intend to ask a question that has a definite answer that can be marked – they want to discuss something, and “ask a question” seems to be the only thing available. At least it took me a while to discover the little arrow on the question button.
So the fact that there’s a grey “question” tag on a forum topic often doesn’t really seem to mean anything.
The “gray answer / green answer” distinction is also a bit strange.
The gray “answered” tag means that someone replied, but that’s simply the same as saying there are comments, so this piece of information is duplicated. (Yes, I think you can mark something as “not an answer” and then it turns back to “question”, but I think extremely few forum users would spend the time to do that for every post in a topic that doesn’t reach a final conclusion, so in practice it simply means “there are comments”.)
But the fact that “gray answered” exists may result in fewer people discovering that if you marked something as a question, you should actually mark the correct answers as well. All you see is that “it’s already marked as answered”.
Or maybe I’m just not used to current forum systems, having started out with FidoNet
Honestly, I feel this is getting off track. As a whole, the community seems to handle most of the Problems timely and rather efficiently. The malaise I was feeling and why I started such a rediculous thread, is because of the unanswered questions regarding features and development. Similar to what comino posted. We just want feedback from Plex on particular features and issues and right now, they aren’t participating.
Truly, if you have even modest capabilities/understanding and have done due diligence to read the substantial FAQs provided, Plex just works. It’s really nice that way. The majority of help questions are typically user error or inexperience.
What I want to see, and I’m sure many other long time Plexians do as well, is a real and substantial presence here from the Plex Staffers.
Acknowledge new feature requests like a lot of gaming devs do, and maintain and official community-driven wish list.
Check back in on these wish list items when considering new features to ensure your goals are aligned with the majority.
Respond with the occasional pulse/update on current and upcoming features and bug fixes.
Explain some of the road blocks your devs are facing regarding said features.
Have some sympathy and offically open up a portion of your server API to Plex Pass members so we can more easily develop unofficial solutions.
Or offer a third tier of membership which offers access to these exposed API calls. You’d get more money for starters. Plus you could consume and integrate any solutions that proved significant.
What to do with ALL the posts which are tagged as ‘Unanswered’, because somebody forgot to click the “Yes” button. Delete or archive if older than X?
A general comment on this, not directed to you:
It’s a bit frustrating that the default option is “ask a question”. I’ve never seen this before in other forums. I think many users don’t really intend to ask a question that has a definite answer that can be marked – they want to discuss something, and “ask a question” seems to be the only thing available. At least it took me a while to discover the little arrow on the question button.
So the fact that there’s a grey “question” tag on a forum topic often doesn’t really seem to mean anything.
The “gray answer / green answer” distinction is also a bit strange.
The gray “answered” tag means that someone replied, but that’s simply the same as saying there are comments, so this piece of information is duplicated. (Yes, I think you can mark something as “not an answer” and then it turns back to “question”, but I think extremely few forum users would spend the time to do that for every post in a topic that doesn’t reach a final conclusion, so in practice it simply means “there are comments”.)
But the fact that “gray answered” exists may result in fewer people discovering that if you marked something as a question, you should actually mark the correct answers as well. All you see is that “it’s already marked as answered”.
Or maybe I’m just not used to current forum systems, having started out with FidoNet
Greyed out normally means not available, not Relevant, not appropriate. So i believe it was obvious the meaning was non complete or different to answered correctly.
@Gdr56 said:
Greyed out normally means not available, not Relevant, not appropriate. So i believe it was obvious the meaning was non complete or different to answered correctly.
But in that case, why is it “not available, not relevant, not appropriate” that a thread is a question (which is also grey)?
I’m not saying it’s impossible to figure out, just that it isn’t necessarily intuitive to newcomers.
@Gdr56 said:
Greyed out normally means not available, not Relevant, not appropriate. So i believe it was obvious the meaning was non complete or different to answered correctly.
But in that case, why is it “not available, not relevant, not appropriate” that a thread is a question (which is also grey)?
I’m not saying it’s impossible to figure out, just that it isn’t necessarily intuitive to newcomers.
Many online forms, when answering one question a field title is greyed out. Meaning generally not relevant. So your explanation is saying people need to learn. The solution is education like so many life’s vises are being approached. That does solve the problem either. Drink, smoking, drugs, gambling and are still Prevalent. I understand your point though .
