Weird issues playing back media on my Sony TV and Roku.
The Sony won’t play any movies (it did previously).
The Roku errors everytime, but if I hit retry or continue it attempts again and successfully plays every time.
I’ve included logs from my PMS which occurred at the time I made each test documented below.
Sony TV
Select Movie, press play
Pre-play trailer plays
Error: Connection to plex media server has been lost
Cannot play back any movies. TV shows work
Logs:
Aug 22, 2016 15:58:57.488 [16300] ERROR - PlexClient::downloadContainer: expected MediaContainer element, found html
Aug 22, 2016 15:58:57.488 [16300] ERROR - TranscodeUniversalRequest: unable to get container: /library/metadata/474148?checkFiles=1
Aug 22, 2016 15:58:57.502 [10068] ERROR - PlexClient::downloadContainer: expected MediaContainer element, found html
Aug 22, 2016 15:58:57.502 [10068] ERROR - TranscodeUniversalRequest: unable to get container: /library/metadata/474148?checkFiles=1
Aug 22, 2016 15:58:57.674 [15724] ERROR - PlexClient::downloadContainer: expected MediaContainer element, found html
Aug 22, 2016 15:58:57.674 [15724] ERROR - TranscodeUniversalRequest: unable to get container: /library/metadata/474148?checkFiles=1
Aug 22, 2016 15:59:17.276 [16300] ERROR - PlexClient::downloadContainer: expected MediaContainer element, found html
Aug 22, 2016 15:59:17.276 [16300] ERROR - TranscodeUniversalRequest: unable to get container: /library/metadata/474148?checkFiles=1
Aug 22, 2016 15:59:17.489 [15724] ERROR - PlexClient::downloadContainer: expected MediaContainer element, found html
Aug 22, 2016 15:59:17.489 [15724] ERROR - TranscodeUniversalRequest: unable to get container: /library/metadata/474148?checkFiles=1
Aug 22, 2016 15:59:19.998 [8068] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
ROKU
Select Movie, press play
Pre-play trailer plays
Error: Unable to play, make sure server is running.
Log after this error:
Aug 22, 2016 16:02:35.939 [14100] ERROR - Caught exception trying to stream file: C:\Users\Plex\AppData\Local\Plex Media Server\Cache\PhotoTranscoder\28\281bbd6df7e02a86af8ac7d5ee1b3a35936eb22d.jpg: write: protocol is shutdown
Aug 22, 2016 16:03:22.300 [16240] ERROR - PlexClient::downloadContainer: expected MediaContainer element, found html
Aug 22, 2016 16:03:22.300 [16240] ERROR - TranscodeUniversalRequest: unable to get container: /library/metadata/474148?checkFiles=1&X-Plex-Client-Capabilities=videoDecoders%3Dh264{profile%3Ahigh%26resolution%3A1080%26level%3D41};audioDecoders%3Daac{channels%3A2}%2Cac3{channels%3A6}%2Ceac3{channels%3A8}%2Cdca{channels%3A8}
Aug 22, 2016 16:03:22.332 [1796] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
Aug 22, 2016 16:03:22.694 [14004] ERROR - PlexClient::downloadContainer: expected MediaContainer element, found html
Aug 22, 2016 16:03:22.694 [14004] ERROR - TranscodeUniversalRequest: unable to get container: /library/metadata/474148?checkFiles=1&X-Plex-Client-Capabilities=videoDecoders%3Dh264{profile%3Ahigh%26resolution%3A1080%26level%3D41};audioDecoders%3Daac{channels%3A2}%2Cac3{channels%3A6}%2Ceac3{channels%3A8}%2Cdca{channels%3A8}
Aug 22, 2016 16:03:22.811 [14256] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
If I then press OK, continue
Movie begins to play without issues
Logs after I press continue:
Aug 22, 2016 16:04:30.153 [14900] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
Aug 22, 2016 16:04:30.762 [8328] ERROR - [Transcoder] [matroska,webm @ 01d02e00] Read error at pos. 8525737554 (0x1fc2c6e52)
Aug 22, 2016 16:04:32.808 [12860] ERROR - handle_stream_read error 10054 An existing connection was forcibly closed by the remote host
Aug 22, 2016 16:04:33.448 [13476] ERROR - Throttle: timed out trying to read chunk 1