Error to install last version pllex server 1.16.0.1226-7eb2c8f6f on QNAP TS-259

Plex Media Server NAS & Devices
1

Server Version#: 1.14.1.5488
Player Version#:

I tried to update the last 2 versions of plex server but I have not had success, the installer marks error at 5% of progress

Type Date Time Users Source IP Computer name Content
Error 2019/06/19 17:30:46 System 127.0.0.1 localhost [App Center] Failed to install PlexMediaServer 1.16.0. Installation package is incompatible. Use the correct package.

Can someone help me?

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