Failed to fetch https://downloads.plex.tv/repo/deb/dists/public/Release.gpg

Plex Media Server Desktops & Laptops
1

Server Version#: 1.18.5.2309-f5213a238_amd64.deb
Player Version#: N/A

Hi,

I’e got a week-old dedicated Plex server running on Ubuntu 18.04LTS. I initially installed plexmediaserver_1.18.5.2260-056ab4be9_amd64.deb using dpkg. I also configured apt repository so I could update via apt-get in the future.

Yesterday I noticed there was an update that wasn’t yet available in the apt repository, so I updated manually using dpkg to plexmediaserver_1.18.5.2309-f5213a238_amd64.deb. This all worked with no issues.

Today when running an apt-get update I get the following errors:

andymccall@plex:~$ sudo apt-get update && sudo apt-get upgrade
Hit:1 http://gb.archive.ubuntu.com/ubuntu bionic InRelease
Hit:2 http://gb.archive.ubuntu.com/ubuntu bionic-updates InRelease
Hit:3 http://gb.archive.ubuntu.com/ubuntu bionic-backports InRelease
Ign:4 https://downloads.plex.tv/repo/deb public InRelease
Get:5 https://downloads.plex.tv/repo/deb public Release [5,815 B]
Get:6 https://downloads.plex.tv/repo/deb public Release.gpg [821 B]
Hit:7 http://security.ubuntu.com/ubuntu bionic-security InRelease
Err:6 https://downloads.plex.tv/repo/deb public Release.gpg
** The following signatures were invalid: BADSIG 97203C7B3ADCA79D Plex Inc.**
**Fetched 821 B in 1s (993 B/s) **
Reading package lists… Done
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: https://downloads.plex.tv/repo/deb public Release: The following signatures were invalid: BADSIG 97203C7B3ADCA79D Plex Inc.
W: Failed to fetch https://downloads.plex.tv/repo/deb/dists/public/Release.gpg The following signatures were invalid: BADSIG 97203C7B3ADCA79D Plex Inc.
W: Some index files failed to download. They have been ignored, or old ones used instead.
Reading package lists… Done
Building dependency tree
Reading state information… Done
Calculating upgrade… Done
The following packages will be upgraded:

I’ve re-added the key:

andymccall@plex : ~ $ sudo apt-key add PlexSign.key

OK

But the error persists. I’m pretty sure it’s not a problem at my end and beleive that there may be a corrupt file in one of Plex’s apt mirrors.

Who do I report this to to get it fixed?

2

I’m seeing this as well on an Ubuntu 18.04 installation. It has worked flawlessly for months until today.

W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: https://downloads.plex.tv/repo/deb public Release: The following signatures were invalid: BADSIG 97203C7B3ADCA79D Plex Inc.
W: Failed to fetch https://downloads.plex.tv/repo/deb/dists/public/Release.gpg  The following signatures were invalid: BADSIG 97203C7B3ADCA79D Plex Inc.
W: Some index files failed to download. They have been ignored, or old ones used instead.

I’ve also tried deleting and re-adding the key – to no effect.

3