Google TV App Issues

Plex Players Streaming Devices
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1

Server Version#: 1.28.1.6104
Player Version#: 9.7.0

When watching anything, tv show episode, live content, movie, etc. once the the playback has completed OR you stop in the middle and try to return to the movie details page or anywhere else in the app, it just goes to a black screen and freezes from anywhere up to a minute before it finally gets you back to where you wanted to be. Sometimes I have to completely force close the app.

This does not happen on our mobile or desktop devices.

I have tried uninstalling the app and reinstalling it. I have tried to Optimize the Database and Clean up Bundles and nothing seems to cure the issue. This only started after the most recent update.

Anyone have any suggestions or experiencing the same or similar issue?

2

Do you have subtitles on? If yes, does it happen when you haven’t turned them on for the current watch of the video?

3

No subtitles are not on.

4

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