Server Version#: 1.43.1.10540 Player Version#: After updating to the last beta version, version 1.43.1.10540 , GPU (hardware) transcoding no longer worked for me. I am on unraid, running Hotio docker container running on a Intel® Core™ Ultra 7 265K with build in IGPU with quicksync. When I rollba…

This will be included in 1.43.2

On bare metal plex server downgrading to https://downloads.plex.tv/plex-media-server-new/1.43.0.10492-121068a07/debian/plexmediaserver_1.43.0.10492-121068a07_amd64.deb solved the transcoding issue. The drivers showed up in /var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Dri…

Still hoping for a fix for those of us with processors where 1.43.0 does not allow hw transcoding.

Same here for me on a Proxmox 9.1.7 LXC with Arrow Lake iGPU.

Same - restored from a backup with 1.43.0.10492 . Hw transcoding working again :slight_smile:

This looks like a problem completely isolated to Intel? If so, I wish we could change the title, as it’s confusing.

Depends what the full involvement will be but most of us that have the issue are on arrow lake igpu as I won’t be able to do troubleshooting till late at night uk time

Hey @chris_decker08 , I’m available to help. Please DM to let me know what to set up as a starting point. I’ll spin up a test environment and we can go from there.

Dont know what DM is . I can spin up vms though and do some shelling, but I need to know what to do etc. Im not a hardcore Linux user , but some basics I can .

Im on rocketlake and it broke hw transcoding for me

Hardware/GPU/Quicksync transcoding broken on Beta 1.43.1.10540

Plex Media Server Plex Pass Betas

chris_decker08 April 13, 2026, 2:17pm 112

is anyone seeing this on their arrow lake igpu willing to work with me over DMs? it will involve running some tests on command line and potentially installing custom builds.

HEVC preferences enable?

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Hardware/GPU/Quicksync transcoding broken on Beta 1.43.1.10540

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