Hi, I’m facing some real issues when watching a movie with a high bitrate (e.g. 1536) EAC3 audio track in, transcoded to 5.1 AC3 by my Linux PMS. The video gets played smooth, but the audio stutters continuously, and the movie is totally unplayable. I tried to install another PMS from scratch on a…

Version 1.32.0.6973 did not solve this issue.

ALL: I have a developer build with the updated Intel Media Driver. I will transfer to my Gdrive for you to download Please let me know what’s needed so I don’t transfer the entire build I have this one: plexmediaserver_1.32.2.6977-3494ca766_amd64.deb Google Drive file. …

I just tried the deb (I’m on Debian 11 x64) and the bug is still there. Plex Media Server Logs_2023-04-21_10-09-36.zip (332.8 KB)

Thanks, @ktm_91 Can you cut me a small enough sample to replicate so I can run through the debugger and see where the Dolby codec is failing? ( Intel Media Driver is ok now so on to the Dolby layer )

@ktm_91 Looking through your logs further. Your database is a disaster or the host is overloaded. Apr 21, 2023 10:07:08.062 [140287274847032] WARN - [Req#198/Transcode] [FFMPEG] - No quality level set; using default (20). Apr 21, 2023 10:07:27.166 [140287278029624] WARN - [Req#36a] SLOW QUERY: It…

I’ll work on the file this weekend As for the DB Scan files (so all pathnames are updated) Refresh metadata (completes updating the LPE) Clean bundles Optimize Dabase Stop Plex Give it a bit extra time to stop and write out the DB Start If we still see the errors, I’ll give you the tool I have…

[image] ChuckPa: Please let me know what’s needed What does this mean exactly? I’m running an AMD CPU with an nVidia GPU for HW transcoding, would that updated driver still correct the issue? Edit: I went ahead and installed the update, I don’t see the issue resolved. Still audio that cuts …

Let me know what’s needed. (as in which package files do I need to put in my google drive) Give this one a shot. plexmediaserver_1.32.2.6997-416face2b_amd64.deb Google Drive file.

Tried this as well, still seeing the stuttering. It also stops playing the video after 11 seconds, though Tautulli reports the transcoder has progressed 11% of the video (~162 seconds).

High bitrate EAC3 audio stutters if transcoded by Linux PMS

Plex Media Server

ktm_91 April 21, 2023, 5:28pm 55

Sure, here it is: Old Henry.zip (4.3 MB)

As for the DB issue, how can I clear it up?

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High bitrate EAC3 audio stutters if transcoded by Linux PMS

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