Not sure if you’re surprised the feature hasn’t been implemented, or that no one from Plex has replied, but your expectations are pretty unrealistic.
The request for two-factor authentication was opened in 2015. It wasn’t until 2019 that anyone from Plex replied. It only got implemented yesterday.
Show Names of Audio Tracks & Subtitles was requested in 2016 and still is not fully implemented on all clients at this time.
Generally the turnaround on feature suggestions is measured in years, not months.
