Installed plexmediaserver package post-installation script subprocess returned error exit status 1

Plex Media Server Desktops & Laptops
1

Server Version#:
Player Version#:

Hi everyone,
I’m getting the following error when attempting to update to the newer version of plexmediaserver:

Setting up plexmediaserver (1.13.9.5456-ecd600442) …
Failed to enable unit: File plexmediaserver.service: Invalid argument
dpkg: error processing package plexmediaserver (–configure):
installed plexmediaserver package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
plexmediaserver
E: Sub-process /usr/bin/dpkg returned an error code (1)

I’m not seeing anything in the /var/log/apt.
The only item that may provide a little direction is this in the dpkg.log file:

2018-11-06 09:55:45 startup packages configure
2018-11-06 09:55:45 trigproc mime-support:all 3.60ubuntu1
2018-11-06 09:55:45 status half-configured mime-support:all 3.60ubuntu1
2018-11-06 09:55:45 status installed mime-support:all 3.60ubuntu1
2018-11-06 09:55:46 trigproc ureadahead:i386 0.100.0-20
2018-11-06 09:55:46 status half-configured ureadahead:i386 0.100.0-20
2018-11-06 09:55:46 status installed ureadahead:i386 0.100.0-20
2018-11-06 09:55:46 trigproc desktop-file-utils:i386 0.23-1ubuntu3.18.04.1
2018-11-06 09:55:46 status half-configured desktop-file-utils:i386 0.23-1ubuntu3.18.04.1
2018-11-06 09:55:46 status installed desktop-file-utils:i386 0.23-1ubuntu3.18.04.1
2018-11-06 09:55:46 trigproc bamfdaemon:i386 0.5.3+18.04.20180207.2-0ubuntu1
2018-11-06 09:55:46 status half-configured bamfdaemon:i386 0.5.3+18.04.20180207.2-0ubuntu1
2018-11-06 09:55:46 status installed bamfdaemon:i386 0.5.3+18.04.20180207.2-0ubuntu1
2018-11-06 09:55:46 trigproc systemd:i386 237-3ubuntu10.4
2018-11-06 09:55:46 status half-configured systemd:i386 237-3ubuntu10.4
2018-11-06 09:55:46 status installed systemd:i386 237-3ubuntu10.4
2018-11-06 09:55:46 trigproc gnome-menus:i386 3.13.3-11ubuntu1.1
2018-11-06 09:55:46 status half-configured gnome-menus:i386 3.13.3-11ubuntu1.1
2018-11-06 09:55:46 status installed gnome-menus:i386 3.13.3-11ubuntu1.1
2018-11-06 09:55:46 configure plexmediaserver:i386 1.13.9.5456-ecd600442
2018-11-06 09:55:46 status unpacked plexmediaserver:i386 1.13.9.5456-ecd600442
2018-11-06 09:55:46 status unpacked plexmediaserver:i386 1.13.9.5456-ecd600442
2018-11-06 09:55:47 status unpacked plexmediaserver:i386 1.13.9.5456-ecd600442
2018-11-06 09:55:47 status unpacked plexmediaserver:i386 1.13.9.5456-ecd600442
2018-11-06 09:55:47 status half-configured plexmediaserver:i386 1.13.9.5456-ecd600442

I’ve attempted to remove and reinstall the application, run the suggested reconfigure and force installation options from:

I’m running Ubuntu 18 - Linux PlexServer 4.15.0-38-generic #41-Ubuntu SMP Wed Oct 10 10:58:23 UTC 2018 i686 i686 i686 GNU/Linux.

Any thoughts would be appreciated.

2

I have never seen that error but also gave on 32 bit Linux 15 years ago.
Is there a particular reason for running 32 bits? You won’t have HW transcoding if your CPU supports it.

3

Thanks for the response ChuckPA. I am running a 64 bit OS. I’m not sure if an option for 64 bit Plex Media Server is offered for Linux yet. The update is through the Plex repo.

“I’m running Ubuntu 18 - Linux PlexServer 4.15.0-38-generic [#41] Ubuntu SMP Wed Oct 10 10:58:23 UTC 2018 i686 i686 i686 GNU/Linux.”

4

PMS does exist (and has for some time) on 64 bit machines.

Please go grab it manually from plex.tv
I suspect something with your repo configuration isn’t right.

I first want to make sure your machine is working OK and PMS is ok on it.

5

Thanks ChuckPA.

I’ve decided it’s time to start a new install.

The machine has been running well for some time until I performed the update several days ago 11/5/2018). The previous version of Plex media Server was 1.3.5.xx.

As suggested, I downloaded the 64 bit version for Linux from Plex’s website. That version did not install and detected my OS version as a 32 bit system - flag #1.

I found the previous version of PMS (1.3.5.xx - 32 bit version). That would not install as well, but had the same “Installed plexmediaserver package post-installation script subprocess returned error exit status 1” - flag #2.

Regardless, rather than trying to repair, I figured it’s time to start fresh on a newer machine.

I suspect the repo was not the root issue, but something with my dist-upgrades of Linux has muddled the detection - that’s why the repo was only downloading the 32 bit version. As a point of reference, I’ve been running the same dedicated plex machine for the last 5-6 years, starting off with Ubuntu 12 upgrading to the next stable release when the new LTS version came out.

Thanks for your time ChuckPA!

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