please look at your SWAP . There is no space to create more processes.
Your video shows 100M of 100M used.
Hi!
I don’t think that’s the root cause. In any case, I have set the SWAP to 8GB now and repeated the process. Video and logs attached.
Plex - User plex to pi.j.rar (1.7 MB)
Logs2.j.tar (23.8 MB)
I don’t know specifics of these processors.
Are you 100% certain this unit wants the ARM NEON hardware extensions?
Secondarily, not related – yet.
WLAN keeps changing. (you have both wired and wireless on the same subnet)
Sep 30, 2020 10:54:05.480 [0xb10ff440] DEBUG - Completed: [192.168.1.53:60323] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (8 live) GZIP 20001ms 5 bytes (pipelined: 27)
Sep 30, 2020 10:54:05.486 [0xb08fe440] DEBUG - Auth: authenticated user 1 as wsegatto
Sep 30, 2020 10:54:05.486 [0xaeefe440] DEBUG - Request: [192.168.1.53:60323 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (8 live) GZIP Signed-in Token (wsegatto)
Sep 30, 2020 10:54:05.486 [0xaeefe440] DEBUG - Content-Length is -1 (of total: -1).
Sep 30, 2020 10:54:16.951 [0xa66f5440] DEBUG - NetworkInterface: received Netlink message len=56, type=RTM_NEWLINK, flags=0x0
Sep 30, 2020 10:54:16.951 [0xa66f5440] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=3, flags=0x11043, change=0x0
Sep 30, 2020 10:54:16.951 [0xa66f5440] DEBUG - Network change.
Sep 30, 2020 10:54:16.951 [0xa66f5440] DEBUG - NetworkInterface: Notified of network changed (force=0)
Sep 30, 2020 10:54:16.952 [0xa66f5440] DEBUG - Network change notification but nothing changed.
Sep 30, 2020 10:54:25.487 [0xb10ff440] DEBUG - Completed: [192.168.1.53:60323] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (6 live) GZIP 20000ms 5 bytes (pipelined: 28)
Hi!
It’s a Raspberry Pi 4 with the latest Debian from the Raspberry website.
I don’t know what is a ARM NEON hardware extension.
I have disabled the WLAN.
I think I found it.
You’re running ARMv7 code on an ARMv8 systen
Please check?
https://www.raspberrypi.org/products/raspberry-pi-4-model-b/specifications/
Broadcom BCM2711, Quad core Cortex-A72 (ARM v8) 64-bit SoC @ 1.5GHz
I’m running armhf because that’s the latest Raspberry PI OS based on Debian Buster. arm64 is not supported in my OS.
I don’t see any relationship between my architecture and the fact that Plex stops working when I change the startup user, and works fine with the plex one.
Seems to be an internal Plex issue.
Sep 30, 2020 19:28:36.153 [0xb09fe440] DEBUG - Auth: authenticated user 1 as wsegatto
Sep 30, 2020 19:28:36.153 [0xa23fe440] DEBUG - Request: [192.168.1.53:52134 (Subnet)] GET /media/providers (8 live) GZIP Signed-in Token (w$
Sep 30, 2020 19:28:36.158 [0xb09fe440] DEBUG - Completed: [192.168.1.53:52134] 200 GET /media/providers (8 live) GZIP 5ms 3103 bytes
Sep 30, 2020 19:28:36.679 [0xa47ef440] DEBUG - HTTP 200 response from GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxx$
Sep 30, 2020 19:28:36.682 [0xa47ef440] DEBUG - HTTP requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Sep 30, 2020 19:28:36.703 [0xa87f7440] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we’re killing i$
Sep 30, 2020 19:28:36.703 [0xa87f7440] DEBUG - Stopping [com.plexapp.system].
Sep 30, 2020 19:28:36.703 [0xa87f7440] DEBUG - [com.plexapp.system] Killing.
Sep 30, 2020 19:28:36.703 [0xa87f7440] ERROR - Error received reading configuration for com.plexapp.system
Sep 30, 2020 19:28:36.703 [0xa87f7440] DEBUG - Stopping [com.plexapp.system].
Sep 30, 2020 19:28:36.703 [0xa87f7440] DEBUG - System bundle was restarted, we need to notify other plug-ins
That’s what I’m seeing too.
I wonder if you possibly received an invalid certificate during the recent outage.
If it’s easy to “SIGN OUT” the server and then reclaim it again (by IP address), please do. You’ll get a fresh and known-good certificate.
The subsystems require that certificate when talking to Plex.tv
I can do that. Will I really lose my shares to friends if I do that? Will I have to reshare everything again?
I just realized there are a lot of things that are not part of /var/lib/plexmediaserver and instead they are in /usr/lib/plexmediaserver. !!!
I thought I just had to move the /var/lib, but I see more here in /usr/lib.
Maybe that will give you a hint to help me here? I did chown to pi:pi in that folder but nothing changed.
/usr/lib/plexmediaserver is where the common software resides.
/var/lib/plexmediaserver is where all the data which makes your server unique to you resides.
If you sign it out then claim it again (don’t touch any files), it won’t lose anything. It will still have the same Server ID number (which is what tracks the sharing)
The procedure I linked above “Moving PMS ‘Library’” is about the fastest and best way to do it. I tried several different methods. tar was the hands-down winner every time.
Hi! Thanks for the valuable information.
The “Claim” process does not work.
I get “Server settings are unavailable.”
I don’t understand what else is “owned” by plex:plex so it only works with that user.
log out (right corner)
now open the server by IP
It will offer to CLAIM IT
You might need to do this a few times.
This is sounding more and more like you got caught by the certificate issue
Did all that. Didn’t work.
Seems the only solution is to run Plex with user plex.
Because of that I cannot optimize versions and transcoder has errors (original report).
I was able to reclaim the server by chown’ing everything back to plex:plex. Seems it’s the only working user. I have no idea what to do next.
Can this be related?
Change the ownership of the override.conf? Mine is under user root.
show me the override.conf please?
-rw-r–r-- 1 root root 346 Sep 30 20:51 override.conf
#
# Customize Plex's config
[Service]
#Environment="PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR=/media/hdd/var/lib/plexmediaserver/Library/Application Support"
#
# These values are only needed if you wish to change user & group
User=pi
Group=pi
#
# This is needed to change the default umask
UMask=0002 # this must be 4 digits of octal
You don’t need the UMask.
On some systems, it needs to be Umask while on others UMask.
sudo journalctl -xe | grep -i umask will let you know if it doesn’t like the one you have (which would cause problems)
The override file is owned by root and should remain that way.
I removed the UMask and tried again.
Server settings are unavailable.
pi@raspberrypi:/etc/systemd/system/plexmediaserver.service.d $ sudo journalctl -xe | grep -i umask
No journal files were found.
ok. so you don’t have that. interesting.
Sending you a PM
