@MovieFan.Plex said:
Nope, it doesn’t work that way. Plex downloads the posters in the order given by the agent. The first one, which is usually the most popular, is used as the default poster by PMS. If you do nothing to your collection, this will never change. If you Refresh your movie, then yes, it may pull new data and if the poster from the source has changed, so will the one used by PMS. If you however, manually edit your movie and select a different poster, that one will be chosen and locked. This locked poster will not change, unless #1 in my comment above applies.
What if the agent on the first scan “picks” the poster and background I like and want to keep. You called it the default poster. I go to the poster or background tab with the edit pencil, and that artwork has the yellow box and the check mark. But it isn’t locked it will change on future scans/update by the agent? How can I lock it down to never change? Or does lock only happen if I pick a non “default” poster/background?
@MovieFan.Plex said:
If you change the agent, it should not rematch the movie so the poster won’t change. As mentioned above, I’ve only seen this happen when the movie stays unmatched.
All of my 990 movies are matched with the “Plex Movie” agent and yet at least 1/3 have their artwork keep changing on me. I think it might be like I said in last post, “Default Artwork” can’t be locked?? Is there a better place for me to post to get an answer to this question?
You are correct that you cannot click a lock button on the poster. You can lock it by changing to another poster and back. If you leave the poster again, it is possible for the default to change, if the source changes.
Do you have Refresh metadata periodically enabled under Settings \ Server \ Scheduled Tasks? This will update the metadata received from the source, so if the image at the source changes, then yes, the poster in PMS would also change. Turn this setting off and the only time this could happen is if you choose to manually refresh your library.
@MovieFan.Plex said:
Turn this setting off and the only time this could happen is if you choose to manually refresh your library.
In 10 minutes when the next thing is added.
Sorry, just pointing out what is obvious to users, but not so much for Plex Devs and Employees - apparently.
Eventually, to calm these troubled waters, Plex is going to have to capitulate to user needs in one of two ways:
1)Create and Host an API similar to that Google API (that they yanked) so it kicks in when horrific names are encountered turning them into names Plex can use
or
2)Create a lock button on posters so when users that can’t be bothered to name their files properly and perform manual edits (that takes 400% longer than naming them properly in the first place) - they won’t be dusted by Plex on the next update.
I think it’s pretty clear at this point user or employee developed work arounds just aren’t working around like they should.
@MovieFan.Plex said:
Nope, it doesn’t work that way. Plex downloads the posters in the order given by the agent. The first one, which is usually the most popular, is used as the default poster by PMS. If you do nothing to your collection, this will never change. If you Refresh your movie, then yes, it may pull new data and if the poster from the source has changed, so will the one used by PMS. If you however, manually edit your movie and select a different poster, that one will be chosen and locked. This locked poster will not change, unless #1 in my comment above applies.
Locked posters get changed all the time. I have had to manually change about 30% of posters and they get messed up again when Plex scans the library.
@TE5LA said:
Locked posters get changed all the time. I have had to manually change about 30% of posters and they get messed up again when Plex scans the library.
That will continue until you name your files properly.
FileBot pre-matches and re-names all my files with 100% accuracy and I never have issues with posters. Coincidence? Not really.
@TE5LA said:
Locked posters get changed all the time. I have had to manually change about 30% of posters and they get messed up again when Plex scans the library.
That will continue until you name your files properly.
FileBot pre-matches and re-names all my files with 100% accuracy and I never have issues with posters. Coincidence? Not really.
All my movie files are properly named and show as “matched” to correct title in Plex. Yet nearly 50% of my posters keep changing at random. So your contention is the Plex scanner is updating my library and unmatching and rematching all of my files and keeping everything else correct including all my other locked metadata fields but is constantly changing about half my posters and it is something I am doing wrong?? I will go with this being a bug but it seems Plex calls it a feature.
Well… here’s what mine looks like - haven’t lost a poster since I started naming and structuring properly and it got a whole lot easier when I started using FileBot to do it for me:
Never had a problem with TV shows but in that case I store jpg artwork files with the video files. Sonarr does a great job of handling my TV show file naming.
Did anyone find a way to lock the posters? I often go through and select the posters without the actor’s name on it. (to the person above - yes, the movie matches correctly, I just like a different poster) - but I don’t want it to change after I select it.
Did anyone find a way to lock the posters? I often go through and select the posters without the actor’s name on it. (to the person above - yes, the movie matches correctly, I just like a different poster) - but I don’t want it to change after I select it.
Way to lock?
The only way I have been able to “lock” the poster is to have LMA on top of the other agents and have the poster next to the movie. Example… Avatar (2009).mkv Avatar (2009).jpg
And the best part about this is if you have to completely re-build plex the posters will be with the movie so plex will load it automatically.
@“MovieFan.Plex” said:
Changing the poster should lock it. The only time it should change is if some of the other things I’ve mentioned in this thread are also involved.
This is the behavior I’ve observed in my collection of about 2000. A newly added item will not lock its artwork unless you manually select artwork. If you like the default artwork you need to change the selection and then set it back.
Necroing this thread once again. This happens to me regularly, and it’s not because of naming scheme. Manually changing the artwork absolutely doesn’t help - in fact, that’s usually the problem, because it’s what I manually change that gets changed back. It’s especially problematic on TV series, where I’m updating sometimes weekly - and every single week have to change the artwork once again.
It’s hard to believe this has been an issue for this long and literally nothing has been done to resolve it. Could we please get some answers that aren’t just dismissive of what’s clearly a more widespread issue?
