try this
- go @ Plex Web log in with your plex account if necessary
- click settings
near the top right
- this will put you on plex web settings, which the current version is 4.40.1 (probably what you saw originally)
- look further down on the left side, > settings > general > this is the start of the server settings, the current beta version is Plex Media Server 1.20.0.3181, the latest public non-beta release is 1.19.5.3112
- if you click the ‘remote access’ section, you can see what your current internal and external ip are, so from here you can see if the local ip is your computer or your nas ip.
- further down at the bottom, in the troubleshooting section, you can download the logs
- so if you can reproduce your errors, then download the logs and put them in the thread here, then folks here can better help you resolve them.