Need help recovering account

Hello,

Tried the app during a few days on the free version with an email adress (the one im posting with at the moment)

Then decided to buy the yearly pass but on a different email adress.

While trying to delete the free account in order to replace it with the paid one, it seems it’s the paid one that went away =(

How can I recover it ? Whatever I do, even clicking on the link from your email below there’s nothing I can do :smile:

“We wanted to confirm your recent cancellation of your Plex Pass annuel subscription. Your subscription will be active until 2019/04/06, but it will no longer renew. If you’ve made a horrible mistake, head over to https://plex.tv/subscription and make things right! (It only takes a minute!)*”

Thanks for your help

Please contact https://www.plex.tv/contact/?option=plex-pass-billing

Thanks, did that and will wait for a reply