Need help with Custom DLNA profile to transcode AAC 5.1 to AC3 5.1

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1

I have a popcorn hour A-100 that I’ve been using with PMS and that’s working fine with DLNA. My audio system doesn’t support AAC surround or EAC audio. So I made a custom profile and want to have Plex transcode those audio formats to AC3 5.1.

I’m testing using VLC to see if I can get the transcoding right (instead of running back and forth to my PCH). When I try and play a movie with AAC 5.1 Plex thinks for a second and then just moves to the next movie in the list.

Here’s my profile I’m using

<Client name="Popcorn Hour">
  <!-- Author: Plex Inc. -->
  <Identification>
    <Header name="User-Agent" substring="VLC" />
    <Header name="User-Agent" substring="Syabas" />
    <Header name="User-Agent" substring="SMP8634" />
  </Identification>
  <TranscodeTargets>
    <VideoProfile protocol="hls" container="mpegts" codec="h264" audioCodec="aac,ac3" context="streaming">
      <Setting name="VideoEncodeFlags" value="-x264opts cabac=0" />
      <Setting name="SubtitleSize" value="100" />
    </VideoProfile>
    <MusicProfile container="mp3" codec="mp3" />
    <PhotoProfile container="jpeg" />
  </TranscodeTargets>
  <DirectPlayProfiles>
    <VideoProfile container="mp4,mov" codec="h264,mpeg4" audioCodec="aac" />
    <VideoProfile container="mpegts" codec="h264" audioCodec="aac,ac3,mp3,mp2,pcm" />
    <VideoProfile container="asf,wmv" codec="wmv3,vc1" audioCodec="wmav2,wmapro" />
    <VideoProfile container="avi" codec="mpeg4,msmpeg4v3" audioCodec="mp3,ac3,mp2,pcm" />
    <VideoProfile container="mkv" codec="h264" audioCodec="aac,mp3,ac3,mp2,pcm" />
    <MusicProfile container="mp4" codec="aac" />
    <MusicProfile container="mp3" codec="mp3" />
    <MusicProfile container="flac" codec="flac" />
    <MusicProfile container="ogg" codec="vorbis" />
    <MusicProfile container="wma" codec="wmav2" />
    <MusicProfile container="wav" codec="flac,pcm" />
    <PhotoProfile container="jpeg,gif,bmp,png" />
  </DirectPlayProfiles>
  <ContainerProfiles>
    <VideoContainer name="mp4">
      <Limitations>
        <Match name="part.optimizedForStreaming" value="1" isRequired="true" />
      </Limitations>
    </VideoContainer>
  </ContainerProfiles>
  <CodecProfiles>
    <VideoCodec name="*">
      <Limitations>
        <UpperBound name="video.width" value="1920" isRequired="true" />
        <UpperBound name="video.height" value="1080" isRequired="true" />
        <NotMatch name="video.anamorphic" value="1" />
      </Limitations>
    </VideoCodec>
    <VideoAudioCodec name="aac">
      <Limitations>
        <UpperBound name="audio.channels" value="2" />
      </Limitations>
    </VideoAudioCodec>
    <MusicCodec name="aac">
      <Limitations>
        <UpperBound name="audio.channels" value="2" />
      </Limitations>
    </MusicCodec>
  </CodecProfiles>
</Client>

Here’s some DLNA log

Oct 02, 2018 13:38:07.645 [0xaaaff410] DEBUG - Mapped client to profile Popcorn Hour using header User-Agent: VLC/3.0.4 LibVLC/3.0.4
Oct 02, 2018 13:38:07.647 [0xad4f7410] DEBUG - Mapped client to profile Popcorn Hour using header User-Agent: VLC/3.0.4 LibVLC/3.0.4
Oct 02, 2018 13:38:07.650 [0xad4f7410] DEBUG - Mapped object 6ff4cf9d18fff2603151 to /library/metadata/2035 part 0 on server
Oct 02, 2018 13:38:07.655 [0xad4f7410] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/2035
Oct 02, 2018 13:38:07.657 [0xad4f7410] DEBUG - HTTP requesting GET http://127.0.0.1:32400/library/metadata/2035
Oct 02, 2018 13:38:07.671 [0xaaaff410] DEBUG - Proxied GET to http://127.0.0.1:32400/photo/:/transcode?format=jpg&height=512&url=http%3A%2F%2F127%2E0%2E0%2E1%3A32400%2Flibrary%2Fmetadata%2F2035%2Fthumb%2F1537035545&width=512&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: HTTP/1.1 206
Oct 02, 2018 13:38:07.672 [0xaaaff410] DEBUG - Responding HTTP/1.1 206
Oct 02, 2018 13:38:07.685 [0xa92fc410] DEBUG - GET for http://192.168.1.1:32469/proxy/a9b791adfaceb56c8575/albumart.jpg
Oct 02, 2018 13:38:07.685 [0xa92fc410] DEBUG - Mapped client to profile Popcorn Hour using header User-Agent: VLC/3.0.4 LibVLC/3.0.4
Oct 02, 2018 13:38:07.705 [0xa92fc410] DEBUG - Proxied GET to http://127.0.0.1:32400/photo/:/transcode?format=jpg&height=512&url=http%3A%2F%2F127%2E0%2E0%2E1%3A32400%2Flibrary%2Fmetadata%2F2035%2Fthumb%2F1537035545&width=512&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: HTTP/1.1 200
Oct 02, 2018 13:38:07.705 [0xa92fc410] DEBUG - Responding HTTP/1.1 200
Oct 02, 2018 13:38:07.759 [0xad4f7410] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/library/metadata/2035
Oct 02, 2018 13:38:07.766 [0xad4f7410] DEBUG - Caching document http://127.0.0.1:32400/library/metadata/2035 as 3e009b65006a7f4fa3952baaade0bd8267a5f0f0
Oct 02, 2018 13:38:07.770 [0xad4f7410] DEBUG - Serving up item /library/metadata/2035 part 0
Oct 02, 2018 13:38:07.785 [0xad4f7410] DEBUG - MDE: Selected protocol hls; container: mpegts
Oct 02, 2018 13:38:07.786 [0xad4f7410] DEBUG - MDE: analyzing media item 4440
Oct 02, 2018 13:38:07.787 [0xad4f7410] DEBUG - Solo: A Star Wars Story - part.optimizedForStreaming limitation applies: 0 != 1
Oct 02, 2018 13:38:07.787 [0xad4f7410] DEBUG - Solo: A Star Wars Story - part.optimizedForStreaming limitation applies: 0 != 1
Oct 02, 2018 13:38:07.788 [0xad4f7410] DEBUG - Solo: A Star Wars Story - part.optimizedForStreaming limitation applies: 0 != 1
Oct 02, 2018 13:38:07.789 [0xad4f7410] DEBUG - Solo: A Star Wars Story - audio.channels limitation applies: 6 > 2
Oct 02, 2018 13:38:07.790 [0xad4f7410] DEBUG - Solo: A Star Wars Story - audio.channels limitation applies: 6 > 2
Oct 02, 2018 13:38:07.790 [0xad4f7410] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
Oct 02, 2018 13:38:07.791 [0xad4f7410] DEBUG - MDE: Solo: A Star Wars Story (2018): selected media 0 / 4440
Oct 02, 2018 13:38:07.933 [0xad4f7410] DEBUG - Proxied GET to http://127.0.0.1:32400/video/:/transcode/universal/start?audioBoost=100&directPlay=0&directStream=1&directStreamAudio=1&path=%2Flibrary%2Fmetadata%2F2035&session=f8c202980736c012b75b511611f7c2ea38e8c52c&subtitleSize=100&videoQuality=74&videoResolution=1920x1080&protocol=hls&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: HTTP/1.1 200
Oct 02, 2018 13:38:07.934 [0xad4f7410] DEBUG - Responding HTTP/1.1 200
Oct 02, 2018 13:38:07.940 [0xa92fc410] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F2035&duration=8086752&guid=com%2Eplexapp%2Eagents%2Eimdb%3A%2F%2Ftt3778644%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F2035&ratingKey=2035&report=1&state=playing&time=1000&X-Plex-Device=Popcorn%20Hour&X-Plex-Device-Name=Popcorn%20Hour&X-Plex-Product=DLNA&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Oct 02, 2018 13:38:07.959 [0xad4f7410] DEBUG - GET for http://192.168.1.1:32469/object/6ff4cf9d18fff2603151/session/f8c202980736c012b75b511611f7c2ea38e8c52c/base/index.m3u8 : bytes=0-
Oct 02, 2018 13:38:07.960 [0xad4f7410] DEBUG - Mapped client to profile Popcorn Hour using header User-Agent: VLC/3.0.4 LibVLC/3.0.4
Oct 02, 2018 13:38:07.963 [0xad4f7410] DEBUG - Mapped object 6ff4cf9d18fff2603151 to /library/metadata/2035 part 0 on server
Oct 02, 2018 13:38:07.966 [0xad4f7410] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/2035
Oct 02, 2018 13:38:07.967 [0xad4f7410] DEBUG - Cache hit for document http://127.0.0.1:32400/library/metadata/2035
Oct 02, 2018 13:38:08.287 [0xa92fc410] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F2035&duration=8086752&guid=com%2Eplexapp%2Eagents%2Eimdb%3A%2F%2Ftt3778644%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F2035&ratingKey=2035&report=1&state=playing&time=1000&X-Plex-Device=Popcorn%20Hour&X-Plex-Device-Name=Popcorn%20Hour&X-Plex-Product=DLNA&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Oct 02, 2018 13:38:08.288 [0xa92fc410] DEBUG - TimelineClient: request returned 200
Oct 02, 2018 13:38:08.307 [0xa92fc410] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F2035&duration=8086752&guid=com%2Eplexapp%2Eagents%2Eimdb%3A%2F%2Ftt3778644%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F2035&ratingKey=2035&report=1&state=stopped&time=8086000&X-Plex-Device=Popcorn%20Hour&X-Plex-Device-Name=Popcorn%20Hour&X-Plex-Product=DLNA&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Oct 02, 2018 13:38:08.633 [0xa92fc410] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F2035&duration=8086752&guid=com%2Eplexapp%2Eagents%2Eimdb%3A%2F%2Ftt3778644%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F2035&ratingKey=2035&report=1&state=stopped&time=8086000&X-Plex-Device=Popcorn%20Hour&X-Plex-Device-Name=Popcorn%20Hour&X-Plex-Product=DLNA&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Oct 02, 2018 13:38:08.634 [0xa92fc410] DEBUG - TimelineClient: request returned 200
Oct 02, 2018 13:38:12.988 [0xad4f7410] DEBUG - Proxied GET to http://127.0.0.1:32400/video/:/transcode/universal/session/f8c202980736c012b75b511611f7c2ea38e8c52c/base/index.m3u8?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: HTTP/1.1 206
Oct 02, 2018 13:38:12.989 [0xad4f7410] DEBUG - Responding HTTP/1.1 206
Oct 02, 2018 13:38:13.004 [0xaaaff410] DEBUG - GET for http://192.168.1.1:32469/object/6ff4cf9d18fff2603151/session/f8c202980736c012b75b511611f7c2ea38e8c52c/base/index.m3u8
Oct 02, 2018 13:38:13.005 [0xaaaff410] DEBUG - Mapped client to profile Popcorn Hour using header User-Agent: VLC/3.0.4 LibVLC/3.0.4
Oct 02, 2018 13:38:13.007 [0xaaaff410] DEBUG - Mapped object 6ff4cf9d18fff2603151 to /library/metadata/2035 part 0 on server
Oct 02, 2018 13:38:13.011 [0xaaaff410] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/2035
Oct 02, 2018 13:38:13.011 [0xaaaff410] DEBUG - Cache hit for document http://127.0.0.1:32400/library/metadata/2035
Oct 02, 2018 13:38:13.046 [0xaaaff410] DEBUG - Proxied GET to http://127.0.0.1:32400/video/:/transcode/universal/session/f8c202980736c012b75b511611f7c2ea38e8c52c/base/index.m3u8?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx: HTTP/1.1 404
Oct 02, 2018 13:38:13.048 [0xaaaff410] DEBUG - Responding HTTP/1.1 404
Oct 02, 2018 13:38:13.067 [0xaaaff410] DEBUG - GET for http://192.168.1.1:32469/object/fde0249bbb1ca8305a29/file.avi : bytes=0-
Oct 02, 2018 13:38:13.068 [0xaaaff410] DEBUG - Mapped client to profile Popcorn Hour using header User-Agent: VLC/3.0.4 LibVLC/3.0.4
Oct 02, 2018 13:38:13.070 [0xad4f7410] DEBUG - GET for http://192.168.1.1:32469/proxy/eb5a692dca2c03e9f681/albumart.jpg : bytes=0-
Oct 02, 2018 13:38:13.071 [0xaaaff410] DEBUG - Mapped object fde0249bbb1ca8305a29 to /library/metadata/1024 part 0 on server
Oct 02, 2018 13:38:13.071 [0xad4f7410] DEBUG - Mapped client to profile Popcorn Hour using header User-Agent: VLC/3.0.4 LibVLC/3.0.4

I copied the Popcorn Hour profile from the system directory. I then added ac3 to the audioCodec list in transcodeTargets. And removed eac from all directplayprofiles.

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