So everything works great with the new firestick but it doesn’t pass through dts and dts hdMA. That is fine i don’t mind the video direct playing and the audio transcoding but whats happening is the file is being direct played by my server but im not getting no audio. This problem is only with the n…

I said uncompressed. Both of those are lossy.

You said its expected to get silence when Plex tries to passthrough DTS and thats bullshit.

And yet, here we are :wink: Use your shield. Be happy :slight_smile:

There’s something definitely wrong with the new stick and the way it handles dts. Older sticks dts plays sound with exact same settings. Only this model it doesn’t

Do you have the new firestick 4K max gen 2?

Yes same thing I was thinking. I literally plugged every other Amazon fire device up the exact same way and they all played sound besides the new 4K max gen 2. It’s direct playing the file but no sound. Last gen model direct plays the file and produces sound.

Hmm that is unexpected, we were told by Amazon the newest 4K Max would support DTS passthrough and was told to allow support. Here’s a build which disables DTS passthrough, it should still direct play using our DTS software decoder: Armv7 for FireTV: https://artifacts.plex.tv/android-experimental/…

At least DTS is not listed in the developer specs. Device Specifications: Fire TV Streaming Media Player | Amazon Fire TV Fire TV Streaming Media Player specifications are provided here.

We’ve noticed that and have reached out to Amazon. If someone can verify the build above solves the problem, we can roll it into the beta for the next release - we currently don’t have access to the new device to confirm the behaviour.

This file is 404ing, if you can fix the link I’ll test it

New firestick 4K max gen 2 dts no audio

Plex Players

pommesmatte October 4, 2023, 6:50am 12

No it’s not available over here yet.

But it’s clearly not expected that it silences DTS, so IDK what he’s talking about.

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New firestick 4K max gen 2 dts no audio

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