Currently in the new UI if you were to pause a film then play again, the screen stretches it’s view. To get back to it’s original view you need to go out of the film and go back. Currently only happening on the app through the Amazon fire TV stick or cube.

See this post, @Chattykinson is asking for logs when you experience the issue. [image] The new Interface is HORRIBLE! plexplayerappsPlex Players If you’re still experiencing this issue, would it be possible for you to share your logs from it please? I tried to…

Same, won’t stay in letterbox on some videos. Black screen when paused. Slow as molasses running up a hill. I’m reverting to the old client.

New Plex UI Interface

Plex Players

veeejay August 16, 2026, 6:17pm 2

See this post, @Chattykinson is asking for logs when you experience the issue.

Topic		Replies	Views
New plex interface is awful Plex Players fire-tv	1	94	July 5, 2026
[BUG] Fire TV local Direct Play will not resume after pausing Plex Players fire-tv	0	27	July 15, 2026
[Bug report] The image stretches when seeking Plex Players fire-tv	5	89	August 16, 2026
Plex bleibt seit Update in den Filmen "hängen" Deutsch - German server-synology , fire-tv	0	144	September 25, 2020
Stuck screen when resuming from background Plex Players android-mobile-legacy	0	36	October 21, 2022

New Plex UI Interface

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