New server install will not complete setup after wiping previous install

PMS for Mac – Version Matrix

Mac Version Downloads for Last Known Working Versions Status as of 20 Nov 2022
≤ 10.14.6 1.28.2.6151 1.29.0.6244 Use Safari (⌘⇧N) Private Window and clear all history. If you upgrade beyond this version, you get Settings are unavailable.[1] If you fresh install beyond this, Setup will fail at the Friendly Name step.[2]
≥ 11.0.0 current Use Safari ( ⌘⇧N) Private Window and clear all history. At version 1.29.2 Plex increased security on MacOS with mandatory claiming during Setup where you’re required to authenticate online.[3]

more words?

Yes a blocking level issue still exists only on older MacOS as shown above. I learned of a new claiming tool called Setup.html included with PMS for Mac, but that’s more for headless. And these issues are not a failure to claim or reclaim. It’s more as described above :slight_smile:

Is claiming easy on Mac? Not reeally, no. That’s why I mention the most important history and private window aspects. I wrote up How to Sign Out PMS For Mac, Downgrade & Reclaim somewhere, too.


  1. A longer topic is here: ↩︎

  2. PMS returns HTTP Error 500 when asked for /:/prefs? ↩︎

  3. mostly mandatory according to the topic on the forum. ↩︎

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