Nvidia SHIELD/Android app SSA/ASS format anime subtitles + transcoding problems

+1 and another bump here. The Kodi addon isn’t perfect, Composite with Kodi is the best I can do on my Chromecast w/ Google TV. As other people have mentioned, works fine on Android when using an external player but that option isn’t present for Android TV. I use plex-mpv-shim on my Linux desktop now since there’s no native application, but with that I can’t do “Watch Together”.

As a lifetime Plex Pass owner, I would much rather pay on a continuing basis and have these basic features implemented than you guys having to spend dev cycles on third-party integrations on streaming services. I know you guys need the revenue, I will gladly pay again to get these features implemented. That’s just my two cents.

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Hey guys please vote here

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hey guys please vote here
ass subtitle support

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In the interests of keeping this thread up to date and useful for people who may be coming to it and skipping to the end looking for a solution, here’s a quick update for anybody still playing along at home.

Current status as of this post on 2020-12-28:
Server version: 1.21.1.3830
Android client version: 8.11.0.22186

Issue is still unresolved - The “text only” directly play mode on the Android client still can’t handle even dead basic stuff like overlapping lines and transcoding by the server is necessary to get styled SSA/ASS subs to display properly. The reduction in quality to achieve this on a variety of files is still unnecessarily bad (even in comparison to other server/client media collection solutions - see my post from May) regardless of tweaks to the transcoder’s settings on the server.

Your best option to direct play your SSA/ASS subbed anime, jdramas or other media on Android devices like the Nvidia Shield, Chromecast with Google TV, etc. is still to use Kodi as your client app - either with the offical, semi-maintained Plex Addon for Kodi (has the bonus of using an older style UI for those who aren’t fans of the current Plex client UI) or with unofficial addons PlexKodiConnect or Composite.

For Plex, Inc: Your paying customers are still waiting for some signs of life on this one, ladies and gents.

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This is the only thing that hinders me from getting a lifetime pass, ssa/ass support.

Also noted this issue on a samsung tv on early access version. Had to leave early access to render ssa/ass properly.

Also hoping this will get implemented soon. Right now it forces PMS to transcode everything with .ASS, putting unnecessary load on the server.

You could change to using Kodi+Plex Add-On for those shows. But then you might have playback issues, depending on the bitrate and codecs the program uses.

I was thinking the last update with exoPlayer update would have be the solution for this…
It might need some work…

Do we have any info on if they are working on it ?

It’s a mandatory feature for my use case :confused:

There has recently been some small start to the development of support in ExoPlayer. Support SSA/ASS styling · Issue #8435 · google/ExoPlayer · GitHub

Until it’s added there, it won’t be added here.

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hello, any idea could help on iOS? My video can play successfully on my FireTV with Kodi, but when the SSA subtitle enabled on H.264 video, the iOS Plex app can’t play the video anymore…

Thought about getting the Plex Pass but until they get SSA/ASS without losing lossless audio and HDR, holding off.

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+1 for ASS/SSA support

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+1. The shield can do it, as the Plex addon for kodi does it… Please plex team :slight_smile:

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+1 for ASS/SSA support

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+1 for ASS/SSA support

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+1 for ASS/SSA support. Transcoding .ass is the only thing holding me back from getting Plex Pass.

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+1 for ASS/SSA support. I’m updating my setup to support 4K and, bar this, the Shield is the only device which can direct play everything

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Come on Plex,
This topic is open for almost 2 years and have over 100 posts.
Al least tell as what to expect / not to expect …

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Embarrassing

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I can’t believe this is still an issue

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