Server Version SYNOLOGY-NAS#: 4.34.4
Server Version WINDOWS-PC#: 1.20.3.3483
Player Version#: PC, ANDROID, SHIELD, all have same problem.
It takes about 8 seconds to view an small image, on a gigabitnetwork, for example:
Photo 1920 × 1280 2.81 MB JPEG.
Server should not be doing anything to this file!?
Trying to view highres images (40+MP) is just imposible, on my PC-server ( Intel® Core™ i5-8600K 6-Cores/ 32GB of ram, SSD’s …) it takes like for erver, trying to do sow on my NAS, just kills the NAS, the only way to recover from this is unplugging the NAS, killing plex, removing the HighRes Photo from plex folders.
Thats not correct, like I stated in the my post, even an image resized to FULLHD resolution of:
1920 × 1280 2.81 MB JPEG.
Takes still 8 SECONDS the first time!!!
Resizing my images before I put them on the server, could be an option, but isn’t this the point of a media server that he can handle this kind of jobs?!
I also don’t understand why this even can take that long, I been a software developer my self for over 20years now and scaling this kind of files wasn’t even an issue when I just started programming, considering the hardware/software in that time was a lot slower and less performant then current.
Also don’t understand why disabling transcoding would make it impossible to view JPEGs on any device, if I open full resolution images straight from NAS, not trough Plex on any device that works just fine without any issues!
I have no issues, this has been an issue for a long time on all my devices running plex servers!
Also a quick search confirms this a long existing issue on PLEX Servers:
I see you tagged one of my posts, but the one that will most help you is:
Bottom line: Yes you can turn off dynamic image resizing, and you can also turn off all dynamic video transcoding as well. If you are running a NAS with limited CPU power and you know the format of your media is compatible with your devices, you absolutely should do this.
Trumpy and I have gotten into it before on this topic (hi again!) and while I don’t want to be hostile on a public board or rehash old issues, I do need to say that he’s 100% wrong about this. Image resizing is not the same as video transcoding. A large .jpg is not the same as 4K video. Devices do not need to have images resized to display them (as they might for very high-resolution video). You absolutely can view your native images.
The answer is to add a custom profile to /Plex/Library/Application Support/Plex Media Server/Profiles
In the post above, I offer a very basic, slimmed down custom profile that blocks all transcoding on all devices for mkv, mp4, mp3, jpg, gif, png and webp files. It just delivers the file. If you do have incompatible files, Plex won’t step in to transcode for you, but if all your files are compatible you’ll be fine. It’s saved me and allows me, for the first time, to use Plex for still images.
