Playback Error On Plex For Windows

Server Version#: 1.41.2.9200
Player Version#: 1.109.0.329-ea562b95

I’m having issues with live tv playback on plex for windows. It’s not every channel but most are throwing the error

“Playback Error
There was an unexpected error during playback. Please visit our forums if you continue to experience problems.”

Channel 4 HD for example gives the error logs below, but when played through plex via a browser it works fine.

Aug 12, 2025 20:31:43.980 [140255846329144] Error — [Req#14d3f/Grabber/9babf16df8e97648e8aa2d5bc5272404-1xfrf5e0hje88vzu09c8lp6t] Unable to find title for item of type 5
Aug 12, 2025 20:31:43.980 [140255846329144] Error — [Req#14d3f/Grabber/9babf16df8e97648e8aa2d5bc5272404-1xfrf5e0hje88vzu09c8lp6t] Unable to find title for item of type 5
Aug 12, 2025 20:31:44.152 [140255825525560] Error — [Req#14e77/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.153 [140255782116152] Error — [Req#14e7f/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.154 [140255788718904] Error — [Req#14e80/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] decode_slice_header error
Aug 12, 2025 20:31:44.155 [140255810804536] Error — [Req#14e81/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.155 [140255827635000] Error — [Req#14e82/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] decode_slice_header error
Aug 12, 2025 20:31:44.156 [140255878183736] Error — [Req#14e86/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] no frame!
Aug 12, 2025 20:31:44.157 [140255895882552] Error — [Req#14e8f/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.158 [140255825525560] Error — [Req#14e92/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.158 [140255782116152] Error — [Req#14e93/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] decode_slice_header error
Aug 12, 2025 20:31:44.159 [140255788718904] Error — [Req#14e97/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.159 [140255810804536] Error — [Req#14e9a/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] decode_slice_header error
Aug 12, 2025 20:31:44.160 [140255827635000] Error — [Req#14e9d/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] no frame!
Aug 12, 2025 20:31:44.160 [140255878183736] Error — [Req#14ea1/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.162 [140255895882552] Error — [Req#14ea4/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.163 [140255825525560] Error — [Req#14ea7/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] decode_slice_header error
Aug 12, 2025 20:31:44.163 [140255782116152] Error — [Req#14ea8/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] non-existing PPS 0 referenced
Aug 12, 2025 20:31:44.164 [140255788718904] Error — [Req#14eac/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] decode_slice_header error
Aug 12, 2025 20:31:44.164 [140255810804536] Error — [Req#14eb0/Transcode/4f58c33c-8413-4ac8-a341-3d3f7d72f7e7/e99eb3a0-e528-417d-a2ac-3ebe088f1214] [h264 @ 0x7f4faa864100] no frame!

Apologies! Just upgraded to server 1.42.1.10060 and all the broken channels are working again.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.