Plex 1.22.0.4163-d8c4875dd.x86_64 don't execute setup configuration

Plex Media Server NAS & Devices
21

While you’re doing that, please make a tar.gz of "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs"

and attach that ?

It will help me follow along better with the sequence of events

22

OK, done.
File uploadedPlexLogs_Last.tar.gz (79.7 KB)

23

As note, in the UI web interface i didn’t errors or messages, the issue is only that the setup configuration step not run, and the web only open the plex.tv site.

24

I’m sorry, somehow I got PMS 1.22.1.4200 in my head.
Your logs show PMS normal but , as we both know, unclaimed

How about we try this step for claiming it?

This was written by one of the Plex Ninjas.
I liked it so much I took his concept and built it into DSM 7 for Synology.

Once it’s claimed, it will show up and then you can get to the setup as you originally intended .

Again, I’m sorry for thinking incorrectly.

25

In the logs i didn’t see much, is in the Crash Report folder.

ok, I will try the step that you comment.

26

This is just a thought - not NAS related, but Windows. I just upgraded to this version and the “Updating Library” step took over 5 minutes. My thought was it might have been related to the extra stats tables being pruned. I looked at the Plug-In Support->Databases folder while it was running and the database was incrementing a few hundred KB at a time for the whole time.

Maybe this is a time-out issue with the large database update on certain systems? Automatic update failed for me in this instance; I downloaded and installed manually.

27

I see that plex is vers 1.22.
As i commented, in the beggining, the problem was that i didn’t see much in the principal logs, i saw the issue in the crash after install/reinstall sometimes.

[root@surf4c3mau Logs]# dnf info plexmediaserver
Última comprobación de caducidad de metadatos hecha hace 0:27:16, el mié 17 mar 2021 15:41:32 CST.
Paquetes instalados
Nombre : plexmediaserver
Versión : 1.22.0.4163
Lanzamiento : d8c4875dd
Arquitectura : x86_64
Tamaño : 234 M
Fuente : plexmediaserver-1.22.0.4163-d8c4875dd.src.rpm
Repositorio : @System
Desde repo : @commandline
Resumen : Plex organizes all of your personal media so you can easily access and enjoy it.
Licencia : Plex Inc.
Descripción : Plex organizes all of your personal media so you can easily access and enjoy it.

28

I will try with one old version.

29

@morfeokmg

When you open https://app.plex.tv,
Sign into your account

Then go to Settings - Server - Authorized Devices - Server (dropdown)

Do you see multiple entries for the host?

If you do, please delete them.

The next restart of PMS will inject it back into the table.
Plex/Web (the brower) reads that table and uses it to get to the server.

30

No, i only saw 2 devices.

  • Galaxy A70

hace 7 horas
8.14.1.23548
Plex for Android (Mobile)
SM-A705MN

  • !(data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iMTEwIiBoZWlnaHQ9IjExMCIgeG1sbnM9Imh…
    Plex Web
    Windows
31

Does that machine have internet connectivity?

All this seems to indicate it does not.

32

for sure, if not i would not redirect to plex.tv :wink:
I removed again this version. I will try with 1.19

33

I’m speaking about the server.

It is clear your workstation has connectivity to get to plex.tv
If PMS itself doesn’t then it won’t be able to start setup either.

34

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