An answer to the issue may not exist, but a response can say so. A response that says “We don’t know how to fix this now, but we’ll investigate” is perfectly acceptable (as long as you follow up).
I look forward to hearing about your new plans.
An answer to the issue may not exist, but a response can say so. A response that says “We don’t know how to fix this now, but we’ll investigate” is perfectly acceptable (as long as you follow up).
I look forward to hearing about your new plans.
