Plex believes my HDR projector can't play HDR

we need a bit more details.

how is your client setup?

CCwAndroidTV? > hdmi > projector ?

what does other streaming providers do, ie netflix etc do you get the HDR logo when playing?

the CCwATV has limited audio support, so likely the main reasons are:

  • incompatible audio stream, don’t use truehd/atmos or dts, use ac3/eac3
  • incompatible subtitles, not sure which subs that ccwatv supports

its impossible to help any further without more info, maybe some screenshots of the plex dashboard, and of course logs.

for a lot of 4k info and background, please read entire thread (yes its long)

Plex, 4k, transcoding, and you