I’m in the process of setting up IPTV at my home and wanted to use Plex DVR, that’s why I bought a Plex Pass. I set up tvheadend and it works, I can watch directly from my laptop/pc. I then installed tvhProxy and wanted to connect it to plex. In the DVR setup menu I can add my server and plex finds channels (though not all of them), but then it somehow cannot find an electronic guide. I live in Switzerland, which should be supported, but when I add a swiss postal code (or any other code…) it doesn’t do anything and the “continue” button is greyed out. What else need I to do to find an electronic guide?
Make sure that under TVHeadend -> Configuration -> Channel/EPG -> Channels each Channel has a unique channel number. When I set TVHeadend up every channel had the same channel number (0?) so Plex was only able to find one channel. This might also affect the “guide finding”.
Thanks, that solves one of my problems. I somehow only numbered the first 50 of my channels, so it only found 50… The guide finding still doesn’t work though.
@yboetz said:
The guide finding still doesn’t work though.
Try using only part of your postal code e.g. instead of 3945 → 39. If that’s still not working use another browser. If that still doesn’t work try using https://app.plex.tv/web/app instead of the internal IP or vice versa.
Thanks for the tips, but nothing worked so far. Tried Firefox & Chrome, internal IP & app.plex.tv, part of the postal code…
Does plex have an official support contact form?
I don’t think this is a tvhProxy problem, plex finds tvhProxy easily and sees all channels. But once I get to the EPG option the continue button stays grey, no matter what postal code I put in.
I don’t use tvhProxy, but my understanding is that it provides the input from IPTV to PMS instead of a digital tuner. We don’t have a guide for whatever IPTV provides so you don’t use our EPG guide since it won’t match the input coming from tvhProxy.
Have you restarted your server yet? Both Plex and the machine itself.
@yboetz said:
I don’t think this is a tvhProxy problem
Post your tvhProxy.py settings. Make sure that the tvhURL has credentials included. The supplied user credentials from TVHeadend → Users → Access Entries must have permission to view Live TV.
Post the output of http://X.X.X.X:5004/ (tvhProxy port).
There are so many things you can do wrong.
You could also check via tools like Wireshark if any requests gets sent at all. You could also post your Plex Media Server logs.
@“MovieFan.Plex” said:
I don’t use tvhProxy, but my understanding is that it provides the input from IPTV to PMS instead of a digital tuner.
tvhProxy emulates a Silicondust HD HomeRun HDTC-2US by default. It is simply a middle man for TVHeadend and Plex.
By default it uses the following device:
‘ModelNumber’: ‘HDTC-2US’,
‘FirmwareName’: ‘hdhomeruntc_atsc’,
Since @yboetz is living in Switzerland he doesn’t use ATSC and should change it to (if using DVB-C):
‘ModelNumber’: ‘HDHR3-4DC’,
‘FirmwareName’: ‘hdhomeruntc_cablecard’,
Maybe that’s why it doesn’t find any guide because there is no ATSC guide provider in his country.
Unfortunately Plex doesn’t support Fritz!Box and Fritz!WLAN tuners natively so I have to use this workaround:
Getting this amount of tuners (14) would have cost 700€+ for officially supported Silicondust tuners. I had one HD HomeRun Expand (4 tuners) but ultimately ditched it because TVHeadend + tvhProxy + Plex worked just as good.
Ah. Ok, I was thinking of something else. Just found there is an issue with EPG data for Switzerland. There should be a fix in a future PMS update. I don’t have a work-around for now.
If you are using iptv, the issue doesn’t affect you. You need to use the guide for however the iptv is being used. This goes back to my original answer and has nothing to do with our guide. Our guide covers OTA and cable broadcasts only.
