I reported an issue some time ago and was told that it would be resolved in this transcoder refactor. I just tested the latest build and the issue exists in this version as well.
The summary is that if hardware transcoding fails on a 10 bit HEVC file (which is expected given my hardware), it then fails to fall back to software transcoding like it should and the video does not play at all. Because of this many of us are forced to disable hardware transcoding if we have any 10 bit HEVC at all in our library.
See my original thread here for more context Linux PMS fails to transcode HEVC 10 bit content if HW encoding is enabled (PMS 1.15.1.710 )
Again, I just tested this scenario and it still exists with the new transcoder. You can test with this file http://jell.yfish.us/media/jellyfish-3-mbps-hd-hevc-10bit.mkv
Attached are my logs…
