I’m running Windows 10 64-bit, Intel Core i9-9900K, and an Nvidia GTX 1050. Whenever I have hardware acceleration enabled the system crashes. I don’t know which media type specifically is played that causes the crash. I also tried the forum beta transcoder update here to see if it helped but it inev…

There is a later consolidated summary in another thread which i will paste here. Consolidating all info relating to crashes and hardware acceleration Following the test of new Intel driver by @Geran and previous feedback from @d0cx , we now have a conclusion to these crashes. So to summarize the f…

[image] W.Roopchan: Is this issue limited to using Intel H/W decoding or does it include Nvidia H/W decoding as well? Have not seen nvidia related crashes for a long time. Last time was in 2018 I have not been able to find any crash reports uploaded for your account, I notice one of your se…

The installation that’s on version 1.18.4.2171 demonstrates the issue, the other installation (1.18.2) isn’t used as often. I believe you won’t have those crash reports as the entire PC blue screens and reboots in most cases. I’ve been using the fix as described in the thread above i.e. not RDP’in…

[image] sa2000: There may be still be crashes when running Plex Media Server headless through RDP or as a Service or Scheduled Task. Same issue here. Server crashes when tries to HW transcode a file. GPU is Intel® HD Graphics 620 driver version 26.20.100.7262 Logs attached. Plex Media Ser…

[image] gonse: Same issue here. Server crashes when tries to HW transcode a file. GPU is Intel® HD Graphics 620 driver version 26.20.100.7262 Logs attached. Thank you - this is an outstanding issue when running as Service or Scheduled task or RDP

I’ve just updated to driver version 26.20.100.7755 and it works like charm.

Were you / are you running Plex Media Server as a Service or Scheduled Task or through RDP? As far as I was aware this still still crashes

I’m using an Intel NUC running windows 10 with the regular plex media server app. I don’t know if that is as service, or scheduled task. No idea what RDP is.

When you say running through RDP, what does that entail? Launching the service physically through an RDP session as opposed to through a local KVM? Seeing the same issues on: Server: 1.18.7.2438 Intel: 26.20.100.7262 Gigabyte doesn’t have an update, so I’m stuck and disabling hardware transcodin…

rdp = remote desktop, often used for ‘headless’ servers. plex hw transcoding doesn’t work properly when RDP is involved. plug a monitor in, use a physically attached keyboard, then see if it works. if it does, buy an hdmi/displayport dummy plug, and use a different remote desktop program, like vn…

Just to be clear, does this mean playing through RDP or physically launching the service? I manage my machine through RDP but playback is always through other devices (iOS / Apple TV). So does the invocation of the executable matter in that when it’s run through RDP it’s sandboxed differently or som…

Plex Media Server Crash with Hardware Acceleration Enabled

Plex Media Server Desktops & Laptops

promiseofcake February 25, 2020, 9:27pm 63

I am unable to get it to work w/ AlwaysUp as well, do you have specific configuration you need to enable to get that to work?

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Plex Media Server Crash with Hardware Acceleration Enabled

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