Plex Media Server not opening on Mac

Plex Media Server
1

Hi ,
Im no longer able to open the Plex Media Server app on my Mac. - I click the application and nothing happens . it doesn’t even try to open.
Ive downloaded the latest version - my OS is up to date
Im running an Intel Mac. This started a few weeks ago .
Any help?
thanks!
J

2

If the Plex Media Server won’t start and doesn’t even get to the stage where it’ll be writing to the server logs, you can attempt the following procedure to see if there’s any error messages on the OS level:

  1. Open Finder and navigate to /Applications
  2. Select Show Content from the context menu of the Plex Media Server.app item
  3. Navigate to Contents/MacOS
  4. Open the Terminal app
  5. Drag the Plex Media Server executable from the Finder window (#3) into the Terminal Window and press Return to execute it

This is no different from running the app, so it won’t succeed – but you should get a more specific error message about what’s causing it to fail starting.

3

hi thanks for the info - I got the following error:
libc++abi: terminating due to uncaught exception of type soci::soci_error: sqlite3_statement_backend::prepare: database disk image is malformed for SQL: PRAGMA cache_size=2048
****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: 5B955300-9786-495F-8FD9-F2AEF7337208

4

You can attempt to repair your server’s database using this support article.
https://support.plex.tv/articles/repair-a-corrupted-database/

Alternatively there’s a script based tool to do the same with some more advanced features (the repository also has extensive documentation and examples how to use it).

5

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