Plex Media Server on Docker can't access the Internet

Plex Media Server Remote Access
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1

Server Version#: 4.156.0
Player Version#:

Plex Media Server.log (566.8 KB)

Server states “Not available outside your network, Your server is signed in to Plex, but is not reachable from outside your network.”

Using default forwarding port, checked port checker to confirm port forwarding is setup.

Paying for Plex Pro.

Other Docker containers can access the internet normally.

When not using docker on the same server, Plex service can access normally.

1 Like
2

I have updated to Version 1.43.1.10611 and it still can’t access remotely.

3

Which network driver are you using for your PMS container? The default is the bridge driver, which requires some additional configuration. Your best option is to use the “host” driver, which exposes PMS directly via the host machine’s IP.

Also, you’ve got at least 8 bridge interfaces exposed to the PMS container. What’s going on there?

4

Have you reviewed https://support.plex.tv/articles/200931138-troubleshooting-remote-access/ ? Plex is seeing the internet just not remote access.

5

I am set to use Host in the Docker container. and I have 9 containers in the same compose file.

  plex:
    image: lscr.io/linuxserver/plex:latest
    container_name: plex
    network_mode: host
    environment:
      - PUID=1000
      - PGID=1000
      - TZ=America/New_York
      - VERSION=docker
      - PLEX_CLAIM=
      - ADVERTISE_IP="http://192.168.0.44:32400/"
    deploy:
      resources:
        reservations:
          devices:
            - driver: nvidia
              count: 1
              capabilities: [gpu]
    volumes:
      - "/home/aaronserver/Docker Containers/Media/Plex:/config"
      - "/mnt/TVShows:/mnt/TVShows"
      - "/mnt/Movies:/mnt/Movies"
    restart: unless-stopped
6

I have setup port forwarding to 32400, No Double Nat, I have a DHCP Reservation set on my network, I do not have Jumbo Frames

7

Can you see/access said forward from outside your home network, e.g. using a service like canyouseeme.org? If so… do the public IP seen by camyouseeme.org match the WAN IP of your router / the public IP seen by Plex?

8

the website can see the service, and the WAN IP Matches what plex shows for public IP. I don’t know if this is relevent, but sometimes, when I hit retry, plex can’t find any IP Address. But other times, it does show the Public and Private IP. the app also shows a Relay Connection when I am testing off my network.

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9

So small development. (Not sure if it helps or adds confusion) when I am not on the network, If i put in the WAN IP Address and port information manually into the browser, it pulls up the server just fine.

10

So I figured it out, I needed to manually set the port.