I recently changed to a DELL Server and now no music will play, videos work okay and i get full sound but any music just sits buffering or on other devices it just fails instantly.
I have tried various devices and they all have the same issue it will not play, it has been like this for a couple of weeks and the latest releases of the plex server have not fixed the issue.
As its a dell server there is no audio card on board but i dont think this is an issue since the videos with sound work fine.
Do you have the log files so we can see what is happening?
If it’s been a while since you tried, would you please recreate the failure (so they’re captured in the logs) before downloading the ZIP to attach here?
Defacto rule here is: “Need help? Post logs with request”
On closer inspection the path was incorrect but all the music was visible in the plex interface, I have removed and readded the folder and it now appears to be back on track kinda weird that plex was not showing any issues and was showing thumbs,