Plex Unreachable after "Scan Library Files"

[ChuckPa]

I really wish you had come here to the forum when it first happened. Waiting this long only serves to make resolving it harder.

Would you please do the following?

1. Stop Plex
2. Wait 3 minutes (let’s DSM calm down)
3. Start Plex
4. Wait 2 more minutes
5. Stop Plex
6. Now manually retrieve the log files

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 1: Gaining access to the Plex logs or when PMS isn’t running / won’t start Your Plex metadata, which is where the logs are stored, is stored out on /volume1 adjacent your content shares. It’s only hidden by default. To make it visible: DSM 7 Control Panel Shared Folders Highlight the PlexMediaServer shared folder EDIT “Permissions” tab Give your Synology username permission to “Read/Write” the share. Save. To manually retrieve the logs: File Station PlexMediaServer share Navigate…