Server Version#:Plex Media Server v1.14.1.5488
Player Version#: Roku
The issue is that after 30-40 minutes of streaming on the Roku the PlexRelay crashes and the server stops responding. I do not see the CPU or GPU spiking. I have not yet been able to reproduce this except with a Roku. I am attaching server log zipfile.
Thanks.
Here is the relevant part of the logfile:
Jan 03, 2019 19:27:57.951 [9792] DEBUG - EventSource: Got event [data] ‘’
Jan 03, 2019 19:27:57.951 [9792] DEBUG - Relay: reused an existing key for https://downloads.plex.tv/relay/relay_v1.pub
Jan 03, 2019 19:27:57.955 [9792] DEBUG - Relay: starting relay.
Jan 03, 2019 19:27:57.955 [9792] DEBUG - Job running: PLEXTOKEN=‘xxxxxxxxxxxxxxxxxxxx’ C:\Program Files (x86)\Plex\Plex Media Server\PlexRelay.exe -p 443 -N -R 0:127.0.0.1:32401 -o StrictHostKeyChecking=yes -o “UserKnownHostsFile=C:\Users\pdrri\AppData\Local\Plex Media Server\Cache\relayHostKey.txt” -o NoneSwitch=yes -o NoneEnabled=yes -o LogLevel=VERBOSE -o PreferredAuthentications=password -o PubkeyAuthentication=no -l pdr.richards@gmail.com 184.105.148.81
Jan 03, 2019 19:27:57.963 [9792] DEBUG - Jobs: Starting child process with pid 9028
Jan 03, 2019 19:27:58.119 [9796] VERBOSE - WebSocket: processed 1 frame(s)
Jan 03, 2019 19:27:59.066 [9296] DEBUG - [PlexRelay] Authenticated to 184.105.148.81 ([184.105.148.81]:443).
Jan 03, 2019 19:27:59.261 [8612] ERROR - [PlexRelay] kex protocol error: type 7 seq 11
Jan 03, 2019 19:27:59.868 [9296] INFO - [PlexRelay] Allocated port 27065 for remote forward to 127.0.0.1:32401
Jan 03, 2019 19:28:00.168 [9796] VERBOSE - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jan 03, 2019 19:28:00.168 [9796] DEBUG - Auth: authenticated user 1 as pdr.richards@gmail.com
Jan 03, 2019 19:28:00.168 [9796] VERBOSE - Auth: Came in with a super-token, authorization succeeded.
Jan 03, 2019 19:28:00.168 [8612] DEBUG - Request: [127.0.0.1:55257 (WAN)] GET /:/timeline?playbackTime=30000&time=6180000&duration=8591715&state=playing&ratingKey=121&key=%2Flibrary%2Fmetadata%2F121&offline=0&playQueueItemID=851 (12 live) TLS GZIP Signed-in Token (pdr.richards@gmail.com)
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * Host => 184-105-148-81.eeb6e5c6fa924b74aabe489919895e90.plex.direct:8443
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * User-Agent => Roku/DVP-9.0 (289.00E04084A)
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * Accept-Encoding => deflate, gzip
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Client-Identifier => b8c78fd556182c2d81146855e2f15623
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Advertising-Identifier => a7381e01-d739-5094-bccf-b39f24011f5a
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Model => 3700X
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Platform => Roku
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Advertising-DoNotTrack => 0
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Platform-Version => 9.x
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Token => xxxxxxxxxxxxxxxxxxxx
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Device-Vendor => Roku
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Version => 6.1.1.5282-4907f3688-Plex
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Product => Plex for Roku
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Client-Capabilities => videoDecoders=h264{profile:high&resolution:1080&level=41};audioDecoders=aac{channels:2},ac3{channels:6},dca{channels:6}
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * Accept => application/xml
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Device => Roku Express
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Device-Name => Roku Express - YU00SA452880
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * X-Plex-Provides => player,pubsub-player
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * playbackTime => 30000
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * time => 6180000
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * duration => 8591715
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * state => playing
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * ratingKey => 121
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * key => /library/metadata/121
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * offline => 0
Jan 03, 2019 19:28:00.168 [8612] VERBOSE - * playQueueItemID => 851
Jan 03, 2019 19:28:00.168 [8612] DEBUG - Client [b8c78fd556182c2d81146855e2f15623] reporting timeline state playing, progress of 6180000/8591715ms for guid=, ratingKey=121 url=, key=/library/metadata/121, containerKey=, metadataId=121, source=
Jan 03, 2019 19:28:00.172 [8612] DEBUG - Play progress on 121 ‘Pirates of the Caribbean: The Curse of the Black Pearl’ - got played 6180000 ms by account 1!
Jan 03, 2019 19:28:00.172 [8612] DEBUG - [Now] User is pdr.richards@gmail.com (ID: 1)
Jan 03, 2019 19:28:00.172 [8612] DEBUG - [Now] Device is Roku (Roku Express - YU00SA452880).
Jan 03, 2019 19:28:00.172 [8612] DEBUG - [Now] Profile is Roku-7.x
Jan 03, 2019 19:28:00.172 [8612] DEBUG - [Now] Updated play state for /library/metadata/121.
Jan 03, 2019 19:28:00.172 [8612] DEBUG - Statistics: (b8c78fd556182c2d81146855e2f15623) Reporting active playback in state 0 of type 1 (scrobble: 0) for account 1
Jan 03, 2019 19:28:00.172 [8612] VERBOSE - It took 0.0 sec to serialize a list with 1 elements.
Jan 03, 2019 19:28:00.176 [9796] DEBUG - Completed: [127.0.0.1:55257] 200 GET /:/timeline?playbackTime=30000&time=6180000&duration=8591715&state=playing&ratingKey=121&key=%2Flibrary%2Fmetadata%2F121&offline=0&playQueueItemID=851 (12 live) TLS GZIP 8ms 491 bytes (pipelined: 1)
Jan 03, 2019 19:28:00.315 [9796] VERBOSE - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jan 03, 2019 19:28:00.315 [9796] DEBUG - Auth: authenticated user 1 as pdr.richards@gmail.com
Jan 03, 2019 19:28:00.315 [9796] VERBOSE - Auth: Came in with a super-token, authorization succeeded.
Jan 03, 2019 19:28:00.315 [9296] DEBUG - Request: [127.0.0.1:54671 (WAN)] GET /:/timeline?playbackTime=30000&time=6180000&duration=8591715&state=playing&ratingKey=121&key=%2Flibrary%2Fmetadata%2F121&offline=0&playQueueItemID=851 (12 live) TLS GZIP Signed-in Token (pdr.richards@gmail.com)
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * Host => 184-105-148-81.eeb6e5c6fa924b74aabe489919895e90.plex.direct:8443
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * User-Agent => Roku/DVP-9.0 (289.00E04084A)
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * Accept-Encoding => deflate, gzip
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Client-Identifier => b8c78fd556182c2d81146855e2f15623
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Advertising-Identifier => a7381e01-d739-5094-bccf-b39f24011f5a
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Model => 3700X
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Platform => Roku
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Advertising-DoNotTrack => 0
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Platform-Version => 9.x
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Token => xxxxxxxxxxxxxxxxxxxx
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Device-Vendor => Roku
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Version => 6.1.1.5282-4907f3688-Plex
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Product => Plex for Roku
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Client-Capabilities => videoDecoders=h264{profile:high&resolution:1080&level=41};audioDecoders=aac{channels:2},ac3{channels:6},dca{channels:6}
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * Accept => application/xml
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Device => Roku Express
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Device-Name => Roku Express - YU00SA452880
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * X-Plex-Provides => player,pubsub-player
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * playbackTime => 30000
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * time => 6180000
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * duration => 8591715
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * state => playing
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * ratingKey => 121
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * key => /library/metadata/121
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * offline => 0
Jan 03, 2019 19:28:00.315 [9296] VERBOSE - * playQueueItemID => 851
Jan 03, 2019 19:28:00.315 [9296] DEBUG - Client [b8c78fd556182c2d81146855e2f15623] reporting timeline state playing, progress of 6180000/8591715ms for guid=, ratingKey=121 url=, key=/library/metadata/121, containerKey=, metadataId=121, source=
Jan 03, 2019 19:28:00.319 [9296] DEBUG - Play progress on 121 ‘Pirates of the Caribbean: The Curse of the Black Pearl’ - got played 6180000 ms by account 1!
Jan 03, 2019 19:28:00.319 [9296] DEBUG - [Now] User is pdr.richards@gmail.com (ID: 1)
Jan 03, 2019 19:28:00.319 [9296] DEBUG - [Now] Device is Roku (Roku Express - YU00SA452880).
Jan 03, 2019 19:28:00.319 [9296] DEBUG - [Now] Profile is Roku-7.x
Jan 03, 2019 19:28:00.319 [9296] DEBUG - [Now] Updated play state for /library/metadata/121.
Jan 03, 2019 19:28:00.319 [9296] DEBUG - Statistics: (b8c78fd556182c2d81146855e2f15623) Reporting active playback in state 0 of type 1 (scrobble: 0) for account 1
Jan 03, 2019 19:28:00.319 [9296] VERBOSE - It took 0.0 sec to serialize a list with 1 elements.
Jan 03, 2019 19:28:00.323 [9792] DEBUG - Completed: [127.0.0.1:54671] 200 GET /:/timeline?playbackTime=30000&time=6180000&duration=8591715&state=playing&ratingKey=121&key=%2Flibrary%2Fmetadata%2F121&offline=0&playQueueItemID=851 (12 live) TLS GZIP 7ms 491 bytes (pipelined: 12)
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