I’ve been a paying customer of Plex for almost a decade and I am extremely dissatisfied with the direction of the product. With each new “feature” released, it’s increasingly clear you do not respect your paying customers. Admins are your customers and you sold us a media server. We should have con…

I feel the OP’s pain, and I get a lot of what he’s saying. Also agree with a large part of your rebuttal. I firmly believe one part is a hard truth though… The very moment another company comes along and makes sharing as accessible as Plex does, I’m pretty sure they’re going to lose all of my users…

[image] AmazingRando24: And yes, I believe they’re mine Not that I’m not hearing you here, just stated the point from what I think is the Plex stand on users

[image] dane22: Not so, and admin features are been implemented on PMS regularly, like the most resent one, which is the NFO agent I think if that’s all you can find for an example of a new feature for PMS, then it’s pretty obvious where the majority of resources at the company are allocated. …

Yeah I’ve said many times previously that I’d bet most of the users Plex has gotten is because of being told they can watch content from a friend’s Plex server. How many users are signing up to solely watch Plex’s streaming content? Even if they are, I’d venture to guess that they heard from a fri…

[image] Lazarus_Long: Yeah I’ve said many times previously that I’d bet most of the users Plex has gotten is because of being told they can watch content from a friend’s Plex server. I think this is exactly right and Plex is using all these users as a built-in user base on which they can test…

[image] camcamcamcam: I think if that’s all you can find for an example of a new feature for PMS, then it’s pretty obvious where the majority of resources at the company are allocated. Version 1.43.2.10687 Ref: Plex Media Server - #706 by PlexReleaser (Filters) Add filter for Atmos (PM-5173…

[image] camcamcamcam: An ad-supported free streaming service having equal revenue with PMS? Maybe … but likely not. You’re right, it likely isn’t equal. They probably get more revenue from the ad-supported service. In April 2024 the split was 80-20 in favour of ad-supported streaming. That mi…

[image] Krazeh: the split was 80-20 in favour of ad-supported streaming Well… they get no revenue from me. Lifetime was such a good deal for such a long time that it was hard to pass up. I did it early when I started, over 10 years back. I have definitely gotten my money’s worth… and I’d susp…

Shoot, I’d even go back to paying them a (reasonable) ongoing subscription. But they would have to LISTEN to their end-users, which they obviously aren’t currently.

[image] dane22: And could go on, but now you have the link to the PMS Annountments thread! I’m aware of the release notes. I would argue that support for codecs or formats isn’t really a feature the same way many of the highly requested features in Feature Suggestions are features. Actually o…

Plex's dim future

General Discussions

dane22 June 11, 2026, 8:46am 21

So on both suggestions they asked for admin or user disabling, and Plex implemented user can do so

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Plex's dim future

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