PMS setup error

When i try to install Plex Media Server i get a error. the error code is 0x80070002.

Log:

[121C:0348][2018-08-18T11:17:55]i001: Burn v3.10.3.3007, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\ADMINI~1\AppData\Local\Temp\2\{803166D0-EC66-48CC-8F9B-CDB476C3062C}\.cr\Plex-Media-Server-1.13.5.5291-6fa5e50a8.exe
[121C:0348][2018-08-18T11:17:55]i000: Initializing string variable 'OEM' to value ''
[121C:0348][2018-08-18T11:17:55]i000: Initializing string variable 'NOLAUNCH' to value ''
[121C:0348][2018-08-18T11:17:55]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Plex\Plex Media Server'
[121C:0348][2018-08-18T11:17:55]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\Plex Media Server.exe'
[121C:0348][2018-08-18T11:17:55]i009: Command Line: '-burn.clean.room=C:\Users\Administrator\Downloads\Plex-Media-Server-1.13.5.5291-6fa5e50a8.exe -burn.filehandle.attached=308 -burn.filehandle.self=316'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\Downloads\Plex-Media-Server-1.13.5.5291-6fa5e50a8.exe'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\Downloads\'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180818111755.log'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WixBundleName' to value 'Plex Media Server'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WixBundleManufacturer' to value 'Plex, Inc.'
[121C:1014][2018-08-18T11:17:55]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[121C:1014][2018-08-18T11:17:55]i000: Setting version variable 'WixBundleFileVersion' to value '1.13.5.5291'
[121C:0348][2018-08-18T11:17:55]i100: Detect begin, 16 packages
[121C:0348][2018-08-18T11:17:55]i000: Registry value not found. Key = 'Software\Plex, Inc.\Plex Media Server', Value = 'InstallFolder'
[121C:0348][2018-08-18T11:17:55]i052: Condition 'NOT PreviousInstallFolder' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i000: Registry key not found. Key = 'Software\Plex, Inc.\Plex Media Server'
[121C:0348][2018-08-18T11:17:55]i052: Condition 'PreviousInstallFolder' evaluates to false.
[121C:0348][2018-08-18T11:17:55]i000: Setting numeric variable 'FoundMfPlatDll' to value 1
[121C:0348][2018-08-18T11:17:55]i000: Setting numeric variable 'Found_ucrtbase_dll' to value 1
[121C:0348][2018-08-18T11:17:55]i052: Condition 'NOT Found_ucrtbase_dll' evaluates to false.
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'KB2919355_amd64' to value '112'
[121C:0348][2018-08-18T11:17:55]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Windows NT\CurrentVersion', Value = 'ReleaseID'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WinRegCurrentBuildNumber' to value '9600'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WinRegInstallationType' to value 'Server'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WinRegEditionID' to value 'ServerStandard'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WinRegProductName' to value 'Windows Server 2012 R2 Standard'
[121C:0348][2018-08-18T11:17:55]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\MediaPlayer'
[121C:0348][2018-08-18T11:17:55]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~x86~~6.3.1.14'
[121C:0348][2018-08-18T11:17:55]i000: Setting string variable 'WinRegCurrentBuild' to value '9600'
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll AND WinRegMediaPlayer' evaluates to false.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll AND WinRegMediaPlayer' evaluates to false.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'FoundMfPlatDll' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin7x86, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin7x64, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin8x86, state: Absent, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin8x64, state: Absent, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin81x86, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin81x64, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin10x86, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin10x64, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin10x861511, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin10x641511, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin10x861607, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: MediaPackWin10x641607, state: Present, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: pmsshutdown, state: Absent, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: vcredist_repair, state: Absent, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: vcredist, state: Absent, cached: None
[121C:0348][2018-08-18T11:17:55]i101: Detected package: pms, state: Absent, cached: Complete
[121C:0348][2018-08-18T11:17:55]i052: Condition 'VersionNT >= v6.1' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'NOT ((VersionNT = v6.1) AND ((NOT ServicePackLevel) OR (ServicePackLevel < 1)))' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i052: Condition 'NOT ((VersionNT = v6.3) AND (KB2919355_x86 <> 112 AND KB2919355_amd64 <> 112))' evaluates to true.
[121C:0348][2018-08-18T11:17:55]i199: Detect complete, result: 0x0
[121C:1014][2018-08-18T11:17:57]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[121C:0348][2018-08-18T11:17:57]i200: Plan begin, 16 packages, action: Install
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT=v6.1 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x86
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT=v6.1 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x64
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT=v6.2 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x86
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT=v6.2 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x64
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT=v6.3 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x86
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT=v6.3 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x64
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x86
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x64
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861511
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641511
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861607
[121C:0348][2018-08-18T11:17:57]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~="Client"' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641607
[121C:0348][2018-08-18T11:17:57]i000: Setting string variable 'WixBundleRollbackLog_pmsshutdown' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180818111755_000_pmsshutdown_rollback.log'
[121C:0348][2018-08-18T11:17:57]i000: Setting string variable 'WixBundleLog_pmsshutdown' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180818111755_000_pmsshutdown.log'
[121C:0348][2018-08-18T11:17:57]i052: Condition 'Bad_VCRedist' evaluates to false.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: vcredist_repair
[121C:0348][2018-08-18T11:17:57]i052: Condition 'NOT Bad_VCRedist' evaluates to true.
[121C:0348][2018-08-18T11:17:57]w321: Skipping dependency registration on package with no dependency providers: vcredist
[121C:0348][2018-08-18T11:17:57]i000: Setting string variable 'WixBundleLog_vcredist' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180818111755_001_vcredist.log'
[121C:0348][2018-08-18T11:17:57]i000: Setting string variable 'WixBundleRollbackLog_pms' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180818111755_002_pms_rollback.log'
[121C:0348][2018-08-18T11:17:57]i000: Setting string variable 'WixBundleLog_pms' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180818111755_002_pms.log'
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin7x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin7x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin8x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin8x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin81x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin81x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin10x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin10x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin10x861511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin10x641511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin10x861607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: MediaPackWin10x641607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: pmsshutdown, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[121C:0348][2018-08-18T11:17:57]i201: Planned package: vcredist_repair, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: vcredist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[121C:0348][2018-08-18T11:17:57]i201: Planned package: pms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[121C:0348][2018-08-18T11:17:57]i299: Plan complete, result: 0x0
[121C:0348][2018-08-18T11:17:57]i300: Apply begin
[121C:0348][2018-08-18T11:17:57]i010: Launching elevated engine process.
[121C:0348][2018-08-18T11:17:58]i011: Launched elevated engine process.
[121C:0348][2018-08-18T11:17:58]i012: Connected to elevated engine.
[0F24:12D0][2018-08-18T11:17:58]i358: Pausing automatic updates.
[0F24:12D0][2018-08-18T11:17:58]i359: Paused automatic updates.
[0F24:12D0][2018-08-18T11:17:58]i360: Creating a system restore point.
[0F24:12D0][2018-08-18T11:17:58]i362: System restore disabled, system restore point not created.
[0F24:12D0][2018-08-18T11:17:58]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, options: 0x7, disable resume: No
[0F24:12D0][2018-08-18T11:17:58]i000: Caching bundle from: 'C:\Users\ADMINI~1\AppData\Local\Temp\2\{F4B2CF4F-E76B-468C-A985-C0E16BA0107F}\.be\pms.exe' to: 'C:\ProgramData\Package Cache\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}\pms.exe'
[0F24:12D0][2018-08-18T11:17:58]i320: Registering bundle dependency provider: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, version: 1.13.5.5291
[0F24:12D0][2018-08-18T11:17:58]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, resume: Active, restart initiated: No, disable resume: No
[0F24:13B0][2018-08-18T11:17:58]i305: Verified acquired payload: pmsshutdown at path: C:\ProgramData\Package Cache\.unverified\pmsshutdown, moving to: C:\ProgramData\Package Cache\{2505AB18-0108-47B3-B335-3FE067556E95}v1.13.5291\pms-shutdown.msi.
[0F24:13B0][2018-08-18T11:17:58]i305: Verified acquired payload: vcredist at path: C:\ProgramData\Package Cache\.unverified\vcredist, moving to: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe.
[0F24:13B0][2018-08-18T11:17:58]i304: Verified existing payload: pms at path: C:\ProgramData\Package Cache\{82C831F3-71D9-482D-8A82-11B4FF679033}v1.13.5291\pms.msi.
[0F24:12D0][2018-08-18T11:17:58]i323: Registering package dependency provider: {2505AB18-0108-47B3-B335-3FE067556E95}, version: 1.13.5291, package: pmsshutdown
[0F24:12D0][2018-08-18T11:17:58]i301: Applying execute package: pmsshutdown, action: Install, path: C:\ProgramData\Package Cache\{2505AB18-0108-47B3-B335-3FE067556E95}v1.13.5291\pms-shutdown.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLLOCATION="C:\Program Files (x86)\Plex\Plex Media Server"'
[121C:0348][2018-08-18T11:17:59]i319: Applied execute package: pmsshutdown, result: 0x0, restart: None
[0F24:12D0][2018-08-18T11:17:59]i325: Registering dependency: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c} on package provider: {2505AB18-0108-47B3-B335-3FE067556E95}, package: pmsshutdown
[0F24:12D0][2018-08-18T11:17:59]i301: Applying execute package: vcredist, action: Install, path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe" /install /quiet /norestart'
[0F24:12D0][2018-08-18T11:17:59]e000: Error 0x80070002: Failed to CreateProcess on path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe
[0F24:12D0][2018-08-18T11:17:59]e000: Error 0x80070002: Failed to execute EXE package.
[121C:0348][2018-08-18T11:17:59]e000: Error 0x80070002: Failed to configure per-machine EXE package.
[121C:0348][2018-08-18T11:17:59]i319: Applied execute package: vcredist, result: 0x80070002, restart: None
[121C:0348][2018-08-18T11:17:59]e000: Error 0x80070002: Failed to execute EXE package.
[0F24:12D0][2018-08-18T11:17:59]i351: Removing cached package: vcredist, from path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\
[0F24:12D0][2018-08-18T11:17:59]i326: Removed dependency: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c} on package provider: {2505AB18-0108-47B3-B335-3FE067556E95}, package pmsshutdown
[0F24:12D0][2018-08-18T11:17:59]i301: Applying rollback package: pmsshutdown, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLLOCATION="C:\Program Files (x86)\Plex\Plex Media Server"'
[121C:0348][2018-08-18T11:17:59]i319: Applied rollback package: pmsshutdown, result: 0x0, restart: None
[0F24:12D0][2018-08-18T11:17:59]i329: Removed package dependency provider: {2505AB18-0108-47B3-B335-3FE067556E95}, package: pmsshutdown
[0F24:12D0][2018-08-18T11:17:59]i351: Removing cached package: pmsshutdown, from path: C:\ProgramData\Package Cache\{2505AB18-0108-47B3-B335-3FE067556E95}v1.13.5291\
[0F24:12D0][2018-08-18T11:17:59]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, resume: None, restart: None, disable resume: No
[0F24:12D0][2018-08-18T11:17:59]i330: Removed bundle dependency provider: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}
[0F24:12D0][2018-08-18T11:17:59]i352: Removing cached bundle: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, from path: C:\ProgramData\Package Cache\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}\
[0F24:12D0][2018-08-18T11:17:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, resume: None, restart initiated: No, disable resume: No
[121C:0348][2018-08-18T11:18:00]i399: Apply complete, result: 0x80070002, restart: None, ba requested restart:  No

Hope you can help

You need to install Service Pack 1 for Windows 7

After that you need to install Internet Explorer 11 for Windows 7

Then you need to install all available Windows updates. This needs several restarts.

Also if my server is Windows server 2012 R2?

I have installed Plex one time With No problems then i tried to update there came a error and i try to reinstall and now i get the error

Sorry, didn’t see that it was the server edition.
Install all available updates for that.
Don’t forget to install the Windows Media Player on this machine. It brings codecs with it which are needed by Plex.

Now i have installed Windows Media Player but i am still getting an error

Inspecting the log again, it appears that it failed to install the Visual C++ runtime.

Take a look into your ‘software’ control panel.
If there is already a version of ’ Visual C++ Redistributable for Visual Studio 2015’ (x86) installed, uninstall it.
Then download the installer from here (use the ‘x86’ variety, even if your machine is using a x64 Windows) and install it.
https://www.microsoft.com/en-us/download/details.aspx?id=48145

A reboot after that doesn’t hurt.
Then re-try installing PMS.

Now i have reinstalled virsual studio but i am still gettig the error:

[0F94:0E84][2018-08-21T14:29:00]i001: Burn v3.10.3.3007, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\ADMINI~1\AppData\Local\Temp\2\{2C3AD57F-D2D5-4AE7-93E2-48F3FEBF8AAD}\.cr\Plex-Media-Server-1.13.5.5291-6fa5e50a8.exe
[0F94:0E84][2018-08-21T14:29:00]i000: Initializing string variable 'OEM' to value ''
[0F94:0E84][2018-08-21T14:29:00]i000: Initializing string variable 'NOLAUNCH' to value ''
[0F94:0E84][2018-08-21T14:29:00]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Plex\Plex Media Server'
[0F94:0E84][2018-08-21T14:29:00]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\Plex Media Server.exe'
[0F94:0E84][2018-08-21T14:29:00]i009: Command Line: '-burn.clean.room=C:\Users\Administrator\Downloads\Plex-Media-Server-1.13.5.5291-6fa5e50a8.exe -burn.filehandle.attached=308 -burn.filehandle.self=316'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\Downloads\Plex-Media-Server-1.13.5.5291-6fa5e50a8.exe'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\Downloads\'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900.log'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WixBundleName' to value 'Plex Media Server'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WixBundleManufacturer' to value 'Plex, Inc.'
[0F94:0FD0][2018-08-21T14:29:00]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0F94:0FD0][2018-08-21T14:29:00]i000: Setting version variable 'WixBundleFileVersion' to value '1.13.5.5291'
[0F94:0E84][2018-08-21T14:29:00]i100: Detect begin, 16 packages
[0F94:0E84][2018-08-21T14:29:00]i000: Registry value not found. Key = 'Software\Plex, Inc.\Plex Media Server', Value = 'InstallFolder'
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'NOT PreviousInstallFolder' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i000: Registry key not found. Key = 'Software\Plex, Inc.\Plex Media Server'
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'PreviousInstallFolder' evaluates to false.
[0F94:0E84][2018-08-21T14:29:00]i000: Setting numeric variable 'FoundMfPlatDll' to value 1
[0F94:0E84][2018-08-21T14:29:00]i000: Setting numeric variable 'Found_ucrtbase_dll' to value 1
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'NOT Found_ucrtbase_dll' evaluates to false.
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'KB2919355_amd64' to value '112'
[0F94:0E84][2018-08-21T14:29:00]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Windows NT\CurrentVersion', Value = 'ReleaseID'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WinRegCurrentBuildNumber' to value '9600'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WinRegInstallationType' to value 'Server'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WinRegEditionID' to value 'ServerStandard'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WinRegProductName' to value 'Windows Server 2012 R2 Standard'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WinRegMediaPlayer' to value '%ProgramFiles%\Windows Media Player'
[0F94:0E84][2018-08-21T14:29:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~x86~~6.3.1.14'
[0F94:0E84][2018-08-21T14:29:00]i000: Setting string variable 'WinRegCurrentBuild' to value '9600'
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll AND WinRegMediaPlayer' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll AND WinRegMediaPlayer' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'FoundMfPlatDll' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin7x86, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin7x64, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin8x86, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin8x64, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin81x86, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin81x64, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin10x86, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin10x64, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin10x861511, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin10x641511, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin10x861607, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: MediaPackWin10x641607, state: Present, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: pmsshutdown, state: Absent, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: vcredist_repair, state: Absent, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: vcredist, state: Absent, cached: None
[0F94:0E84][2018-08-21T14:29:00]i101: Detected package: pms, state: Absent, cached: Complete
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'VersionNT >= v6.1' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'NOT ((VersionNT = v6.1) AND ((NOT ServicePackLevel) OR (ServicePackLevel < 1)))' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i052: Condition 'NOT ((VersionNT = v6.3) AND (KB2919355_x86 <> 112 AND KB2919355_amd64 <> 112))' evaluates to true.
[0F94:0E84][2018-08-21T14:29:00]i199: Detect complete, result: 0x0
[0F94:0FD0][2018-08-21T14:29:03]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[0F94:0E84][2018-08-21T14:29:03]i200: Plan begin, 16 packages, action: Install
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT=v6.1 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x86
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT=v6.1 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x64
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT=v6.2 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x86
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT=v6.2 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x64
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT=v6.3 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x86
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT=v6.3 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x64
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x86
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x64
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861511
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641511
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861607
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~="Client"' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641607
[0F94:0E84][2018-08-21T14:29:03]i000: Setting string variable 'WixBundleRollbackLog_pmsshutdown' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_000_pmsshutdown_rollback.log'
[0F94:0E84][2018-08-21T14:29:03]i000: Setting string variable 'WixBundleLog_pmsshutdown' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_000_pmsshutdown.log'
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'Bad_VCRedist' evaluates to false.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: vcredist_repair
[0F94:0E84][2018-08-21T14:29:03]i052: Condition 'NOT Bad_VCRedist' evaluates to true.
[0F94:0E84][2018-08-21T14:29:03]w321: Skipping dependency registration on package with no dependency providers: vcredist
[0F94:0E84][2018-08-21T14:29:03]i000: Setting string variable 'WixBundleLog_vcredist' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_001_vcredist.log'
[0F94:0E84][2018-08-21T14:29:03]i000: Setting string variable 'WixBundleRollbackLog_pms' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_002_pms_rollback.log'
[0F94:0E84][2018-08-21T14:29:03]i000: Setting string variable 'WixBundleLog_pms' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_002_pms.log'
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin7x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin7x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin8x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin8x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin81x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin81x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin10x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin10x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin10x861511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin10x641511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin10x861607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: MediaPackWin10x641607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: pmsshutdown, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: vcredist_repair, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: vcredist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: pms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0F94:0E84][2018-08-21T14:29:03]i299: Plan complete, result: 0x0
[0F94:0E84][2018-08-21T14:29:03]i300: Apply begin
[0F94:0E84][2018-08-21T14:29:03]i010: Launching elevated engine process.
[0F94:0E84][2018-08-21T14:29:03]i011: Launched elevated engine process.
[0F94:0E84][2018-08-21T14:29:03]i012: Connected to elevated engine.
[0440:0500][2018-08-21T14:29:03]i358: Pausing automatic updates.
[0440:0500][2018-08-21T14:29:03]i359: Paused automatic updates.
[0440:0500][2018-08-21T14:29:03]i360: Creating a system restore point.
[0440:0500][2018-08-21T14:29:03]i362: System restore disabled, system restore point not created.
[0440:0500][2018-08-21T14:29:03]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, options: 0x7, disable resume: No
[0440:0500][2018-08-21T14:29:03]i000: Caching bundle from: 'C:\Users\ADMINI~1\AppData\Local\Temp\2\{0638A736-E330-423E-874B-E42CB7D43D42}\.be\pms.exe' to: 'C:\ProgramData\Package Cache\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}\pms.exe'
[0440:0500][2018-08-21T14:29:03]i320: Registering bundle dependency provider: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, version: 1.13.5.5291
[0440:0500][2018-08-21T14:29:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, resume: Active, restart initiated: No, disable resume: No
[0440:09F8][2018-08-21T14:29:03]i305: Verified acquired payload: pmsshutdown at path: C:\ProgramData\Package Cache\.unverified\pmsshutdown, moving to: C:\ProgramData\Package Cache\{2505AB18-0108-47B3-B335-3FE067556E95}v1.13.5291\pms-shutdown.msi.
[0440:09F8][2018-08-21T14:29:04]i305: Verified acquired payload: vcredist at path: C:\ProgramData\Package Cache\.unverified\vcredist, moving to: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe.
[0440:09F8][2018-08-21T14:29:04]i304: Verified existing payload: pms at path: C:\ProgramData\Package Cache\{82C831F3-71D9-482D-8A82-11B4FF679033}v1.13.5291\pms.msi.
[0440:0500][2018-08-21T14:29:04]i323: Registering package dependency provider: {2505AB18-0108-47B3-B335-3FE067556E95}, version: 1.13.5291, package: pmsshutdown
[0440:0500][2018-08-21T14:29:04]i301: Applying execute package: pmsshutdown, action: Install, path: C:\ProgramData\Package Cache\{2505AB18-0108-47B3-B335-3FE067556E95}v1.13.5291\pms-shutdown.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLLOCATION="C:\Program Files (x86)\Plex\Plex Media Server"'
[0F94:0E84][2018-08-21T14:29:07]i319: Applied execute package: pmsshutdown, result: 0x0, restart: None
[0440:0500][2018-08-21T14:29:07]i325: Registering dependency: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c} on package provider: {2505AB18-0108-47B3-B335-3FE067556E95}, package: pmsshutdown
[0440:0500][2018-08-21T14:29:07]i301: Applying execute package: vcredist, action: Install, path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe" /install /quiet /norestart'
[0440:0500][2018-08-21T14:29:07]e000: Error 0x80070002: Failed to CreateProcess on path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe
[0440:0500][2018-08-21T14:29:07]e000: Error 0x80070002: Failed to execute EXE package.
[0F94:0E84][2018-08-21T14:29:07]e000: Error 0x80070002: Failed to configure per-machine EXE package.
[0F94:0E84][2018-08-21T14:29:07]i319: Applied execute package: vcredist, result: 0x80070002, restart: None
[0F94:0E84][2018-08-21T14:29:07]e000: Error 0x80070002: Failed to execute EXE package.
[0440:0500][2018-08-21T14:29:07]i351: Removing cached package: vcredist, from path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\
[0440:0500][2018-08-21T14:29:07]i326: Removed dependency: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c} on package provider: {2505AB18-0108-47B3-B335-3FE067556E95}, package pmsshutdown
[0440:0500][2018-08-21T14:29:07]i301: Applying rollback package: pmsshutdown, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLLOCATION="C:\Program Files (x86)\Plex\Plex Media Server"'
[0F94:0E84][2018-08-21T14:29:07]i319: Applied rollback package: pmsshutdown, result: 0x0, restart: None
[0440:0500][2018-08-21T14:29:07]i329: Removed package dependency provider: {2505AB18-0108-47B3-B335-3FE067556E95}, package: pmsshutdown
[0440:0500][2018-08-21T14:29:07]i351: Removing cached package: pmsshutdown, from path: C:\ProgramData\Package Cache\{2505AB18-0108-47B3-B335-3FE067556E95}v1.13.5291\
[0440:0500][2018-08-21T14:29:07]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, resume: None, restart: None, disable resume: No
[0440:0500][2018-08-21T14:29:07]i330: Removed bundle dependency provider: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}
[0440:0500][2018-08-21T14:29:07]i352: Removing cached bundle: {ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, from path: C:\ProgramData\Package Cache\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}\
[0440:0500][2018-08-21T14:29:07]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ee1563ba-f9e1-4222-a38b-e88c26fc0f1c}, resume: None, restart initiated: No, disable resume: No
[0F94:0E84][2018-08-21T14:29:08]i399: Apply complete, result: 0x80070002, restart: None, ba requested restart:  No

Please try re-downloading the installer .exe
Maybe try using a different web browser.
Then do a right-click on the downloaded file, Properties, Digital Signatures
Verify that the digital signature is valid.

Have you tried to install this newly downloaded file?

Yes

Are you using a Remote Desktop session to install?

Putting up the Bat Signal for @sa2000 do you have an idea?

Yes i am using remore desktop

There is an issue with the vcredist_x86.exe

we have indication here that it is absent

[0F94:0E84][2018-08-21T14:29:03]i201: Planned package: vcredist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None

Prepared here for installation

[0440:09F8][2018-08-21T14:29:04]i305: Verified acquired payload: vcredist at path: C:\ProgramData\Package Cache\.unverified\vcredist, moving to: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe.

and then the install

[0440:0500][2018-08-21T14:29:07]i301: Applying execute package: vcredist, action: Install, path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe" /install /quiet /norestart'

But we had a failure

[0440:0500][2018-08-21T14:29:07]e000: Error 0x80070002: Failed to CreateProcess on path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe
[0440:0500][2018-08-21T14:29:07]e000: Error 0x80070002: Failed to execute EXE package.

Don’t know why - but this would be the area to concentrate on

May be ProcMon.exe would help finding out what error gets returned on CreateProcess

Best to look for all logs for an install and attach zip of them
eg for above - these were the potential log files that may have got created

C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900.log
C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_000_pmsshutdown_rollback.log
C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_000_pmsshutdown.log
C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_001_vcredist.log
C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_002_pms_rollback.log
C:\Users\ADMINI~1\AppData\Local\Temp\Plex Media Server_20180821142900_002_pms.log

Here is the logs PMS created
Plex Media Server_20180821172559_000_pmsshutdown.zip (24.0 KB)

Now I finally got installed PMS.
I just moved all the data in ‘C:\ProgramData\Package Cache’ to another folder to save the data then, tried to install PMS still getting the error but now i go in Package Cache again and find the folder PMS made and then I run the msi file in the folder and plex installed just fine.

1 Like

Glad you found a way! And thanks for getting back.

Happy plexing!

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