Server Version#: 1.41.4.9463 Player Version#: 4.143.0 After upgrading my PMS to the latest version available for my DS920+ (running DSM 7.2.2-72806 Update 3), transcoding fails. As far as I can tell from the logs, the h264 codec is missing and upon download, the Plex webserver returns a 429: Feb…

Logs ZIP please ? Trying to run this to ground

Same issue over here with version 1.41.4.9463 on Windows. Can’t play anything and it’s giving a Codec error.

I’m retesting 1.41.3 to track down the error

I am running 1.41.4.9463 and I see the same SHA1 error message in my logs: Feb 14, 2025 14:43:51.187 [4588] DEBUG - [HttpClient/HCl#1] HTTP/1.1 (0.6s) 200 response from GET https://plex.tv/api/codecs/aac_decoder?build=windows-x86_64-standard&deviceId=b586dd22-4fa5-46fc-b1de-a31ec0c12fba&oldestPrevi…

Thanks Chuck, really appreciate the speedy response. It would be great to have an option in the server config to opt out of automated codec downloads/updates, possibly paired with an option to upload them to the server manually. Not all people can or want to have their PMS permanently online.

[image] cwnchckn: Feb 14, 2025 20:37:15.176 [140594839984952] INFO - [Req#1ed/Transcode] CodecManager: obtaining encoder 'aac' Feb 14, 2025 20:37:15.177 [140594839984952] DEBUG - [Req#1ed/Transcode/HCl#6d] HTTP requesting GET https://plex.tv/api/codecs/aac_encoder?build=linux-x86_64-standard&dev…

Thanks for tracking this one down. In my case, it only seems to be affecting Windows clients, as my Apple IOS devices are not seeing the errors. Please let us know when you have a fix and whether it will require a new version or if it is something you can fix on the backend.

ALL: This is a backend problem. It’s been identified. Given what happened, they’re working out the best way to address it short of doing each file manually.

PMS transcoding h264 broken on DS920+

Plex Media Server

ChuckPa February 14, 2025, 9:52pm 14

ALL:

This is a Plex.tv problem.

It’s impacting multiple versions of PMS.

The team is working on it now.

A required codec could not be found or failed to install

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PMS transcoding h264 broken on DS920+

ALL:

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