I need the dmp files and the corresponding server logs with debug enabled beforehand
dmps do not always get uploaded to our crash reporting systems and would remain on the server. Also if crash reporting is disabled - see advanced server general settings
Look in the "Crash Reports\…. release identifier … \PLEX-MEDIA-SERVER folder for dmp files
You can zip and send to me privately by PM - but I would need also logs leading to a crash
So best to get logs and dmp from new crash
and after the crash, restart the Plex Media Server and wait few minutes and then capture the logs zip
and then look into the “Crash Reports” subdirectories for any dmp files that failed to get uploaded
