Can we please leave off with the hyperbolic statements that Plex doesn’t add new features or fix bugs? Such statements are patently inaccurate. As an example, a new (beta) server version was released earlier today:
This release added a feature which as been requested for a while: The ability to filter one’s movie libraries by Dolby Vision. It may seem like a small thing, but it was something that had been directly requested for some time.
It also fixed a couple of annoying bugs. The first being an annoying bug where marking an episode as played wouldn’t advance the next episode in the series to the Continue Watching hub. The second was a transcoder fix.
And this was a fairly light release as far as new features and bug fixes are concerned. Another recent release added a feature which had been heavily requested: The ability to encode to H.265 when transcoding.
And those are just a couple of recent enhancements. But, of course, you must have a Plex Pass in order to access PMS betas (a pretty compelling reason on its own to subscribe), so some folks may not have seen the most recent features/fixes yet. But they do exist and will eventually make it out to everyone via a standard release.
(Note: I’m not suggesting that Plex doesn’t introduce bugs from time-to-time. But I believe, on the whole, that the product has steadily improved over time. This is a support forum where folks report their problems. So we largely get to see Plex in its poorest light here. Not everyone experiences the problems reported in the forums.)