I have an old Roku TV device that keeps connecting to my Plex that I cannot seem to block. The TV is no longer in our possession. I can block the IP at the router, but this device is still getting in to my ACCOUNT. Blocking the IP just means they don’t have access to the media. I have MFA on the acc…

Roku devices cannot be managed in detail. Roku’s way of attaching other services (i.e. Plex in this case) prevents it. You will have to remove that rogue device from your Roku account. Plex is only granting access to a particular Roku account as a whole.

I did some searching by IP in all the logs (grep). I found one instance of that IP in the Plex Transcoder Statistics.log. Here is that sole entry: <SessionReport version="2" startTime="0" startTimestamp="Sep 19, 2025 20:36:44.611" key="/library/metadata/124296" session="f8494ab897e8616df110b7a845f0…

You could try setting up Plex Home and then setting a PIN on your account. Can’t get access if they don’t know your PIN, it’s mind-blowing that a password reset and logging all devices off wasn’t enough - this is clearly a security issue… Depending on your firewall setup, maybe you can set up a WA…

I have a PIN on the Home Admin, but not all the Managed Accounts. But, I shouldn’t NEED to do that if the device isn’t authorized anymore. I blocked the whole Class A on my router. I revert the block in order to test things and they persistently keep connecting. I agree that this seems like a Plex …

No, you absolutely shouldn’t need to implement a PIN. Hopefully someone at Plex will find a solution. Not to be an alarmist, but this type of vulnerability is almost CVE worthy in my opinion. I am sorry this is happening to you. I’m also a little concerned that it’s been a week since anyone from …

To be fair to Otto, he replied 8 days ago and then I didn’t respond to him until today. So, the delay was on my side and not his.

While that’s fair, given the information provided in this thread and the potential implications, if it were my platform, I’d be touching base and checking in. There was also a reply he was poked in the next day.

Plex can’t see your roku account so if the user is connecting through your roku account, you’ll need to contact roku to have it permanently removed from your account. Alternatively, do you use plex home and share with another full plex account user? If so, they may be connecting through that accoun…

I have confirmed that there is no such device in my Roku account that no such device still exists in there. It DID exist at one point. That was confirmed after Otto responded, but that device was kicked from both Roku and Plex. I did not change passwords on either account, but both have MFA on them …

Provide the server log next time you notice. Will need to see the start of the connection.

Ok, so I think I figured it all out thanks to Otto’s suggestions. We will have to see, but it seems likely that the root cause has been found. I have an audit policy running on my firewall now to see if the rogue device connects again. TL;DR version: A TV in our guest bedroom was logged in to Roku …

Rogue device connecting to my Plex even after MULTIPLE password changes and kicks

Plex Players

nx6 September 21, 2025, 10:15pm 29

It was removed two years ago and people were complaining as they blamed Plex. I don’t know when it got readded.

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Rogue device connecting to my Plex even after MULTIPLE password changes and kicks

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