Server Version#: 1.24.4.5081
Player Version#: 5.27.3
For at least 2 months now the Plex server has been crashing when I skip through a movie or tv show too much on my Xbox Series S. I can recreate it quite easily.
Forwarding a bit won’t make it crash but as soon as I am trying to dial in to a specific time and go forward and backward too much it will crash and I will have to restart the server on my NAS.
Recently it has also been happening when I cancel the “continue watching” countdown, at least with some shows.
I added the crash logs. I only included the logs from the last few minutes before the crash, and removed some personal info. I can provide more or recreate a crash if necessary.
(range: bytes=2318925824-8458395691)
Nov 03, 2021 15:53:16.675 [0x7ff221858b38] DEBUG - [JobRunner] Job running: '/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/CrashUploader' '--directory=/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Crash Reports/1.24.4.5081-e362dc1ee' '--version=1.24.4.5081-e362dc1ee' '--platform=Linux' '--platformVersion=QTS 5.0.0.1828' '--serverUuid=bdd0f25edc15a9d86e0862453bbfecafb3f7840c' '--userId=**********@gmail.com' '--sentryUrl=https://sentry.io/api/1233455/minidump' '--sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' '--vendor=QNAP' '--model=x86_64' '--device=TS-253A' '--allowRetries=0'
Nov 03, 2021 15:53:16.676 [0x7ff2256e9b38] DEBUG - Failed to stream media, client probably disconnected after 4980736 bytes: 104 - Connection reset by peer
Nov 03, 2021 15:53:16.676 [0x7ff2256e9b38] DEBUG - Completed after connection close: [******.180:49919] 206 GET /library/parts/38280/1634857262/file.mkv?Accept=application%2Fjson&Accept-Language=en-GB (23 live) GZIP 1306ms 4980736 bytes (pipelined: 1) (range: bytes=2301886464-8458395691)
Nov 03, 2021 15:53:16.677 [0x7ff22570cb38] DEBUG - Completed: [******.201:64479] 200 GET /status/sessions (22 live) GZIP 8ms 4128 bytes (pipelined: 11)
Plex Media Server Logs_2021-11-03_15-54-41 CRASH.zip (274.8 KB)