So plex just had it’s entire user database stolen from them. Maybe. Maybe not. So reset your password. But they aren’t going to make it manditory. So just what happened? Who’s the “unauthorized third party”?

If I already have Google 2FA does that include us?

[image] ryanobjc: Could you please specify what exactly is “misinformation” - you cannot just throw wild accusations around like that without actually providing some argument. Not everything you disagree with is “misinformation.” To begin with, first thing you wrote: [image] ryanobjc: So…

So my main account was hacked and the email address was changed so I can’t get access to that account. What do I do now?

[image] MediaGoodness: What do I do now? Contact | Plex Contact Plex immediately. This has been the process for many years as they can return the account to you. Edit - I will offer though that your issue is unlikely to be related to the current issue. Passwords were salted and could not be…

[image] JohnAlex: Also if you don’t update to the latest server version, remote users will not be able to connect anymore. As Plex mentioned. I missed this… it was not in the email or the forum announcement. Are you referencing the mandatory server upgrade that coincided with the “new experi…

[image] Dalmus: it was not in the email or the forum announcement. Plex Media Server - Security Update - Announcements - Plex Forum

Ahh, thank you. My version does not fall in that window, so that explains why I didn’t have any disruptions in friends connecting, but now I know!

I had no issues in that regard either wrt server version as I am on beta. However, I did have users with access issues as I reset a server password just in case. I use 2FA so not important but I prefer to update passwords anyway. All clients have now reconnected, just took a little time with authe…

Can anyone tell me if i need to do anything with respect to the fact that i have logged into plex with my Apple account on the login page at times in the past. I usually use normal password and email login but have on rare occasions used ‘login with apple’ Have changed passwords and added 2FA alr…

Could you clarify when exactly this occurred? Additionally, have you sent a direct email notification to the individuals whose information was compromised?

So Plex was hacked, what now?

General Discussions

JohnAlex September 9, 2025, 2:44am 12

Plex Media Server - Security Update - Announcements - Plex Forum

1 Like

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Action required: Important notice of a potential data breach General Discussions	413	6236	December 14, 2022
[implemented] Two Factor Authenticator for Plex account Feature Suggestions	500	25677	June 20, 2021
[Implemented] Fix the gaping security holes Feature Suggestions	227	364	July 10, 2020
Can Plex staff and potenially Big Brother access my files now? General Discussions	67	8498	December 20, 2019
Security password reset General Discussions	98	2114	August 25, 2022

So Plex was hacked, what now?

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