SOLUTION: Conversion failed. The transcoder exited due to an error

[sa2000]

@zsulwen

Hi, I’m getting this error (“Conversion failed. The transcoder exited due to an error”) and this thread seems successful in dealing with it - if you guys could please check my logs and point me to a solution I’d appreciate it.

Version 1.14.0.5470
Windows 10 64 bit
Plex Media Server Logs_2018-12-03_13-37-35.zip (2.1 MB)

The most recent error happened at 1:35pm local time (Central). I’m getting this error while attempting to play video on my PC locally as well as on Plex apps such as the Apple TV app. Typically I’ll be able to watch anywhere from 3 to 10 minutes of video before the error occurs, although it seems pretty random

Thanks for the logs - i can see failures similar to what was seen in logs from @skylinekillr SOLUTION: Conversion failed. The transcoder exited due to an error - #400 by skylinekillr and then later failures similar to those reported by @ShadowDarkblade here SOLUTION: Conversion failed. The transcoder exited due to an error - #295 by ShadowDarkblade - for this we needed pcap capture as well as logs and it was provided by @ben-page here Recording failed. Please check your tuner or antenna - #71 by ben-page

Both of these have already been referred to the development team