Greetings,
Both Synology and Plex noob here.
I am slowly moving my collection to Plex, and there are some MKVs that get stuck as soon as they start on the orange spinning circle. Doing some research I realized the MKV is a container and it seems some media may not be transcoded… But, this is a kinda outside my tech knowledge. Would anyone care to point me to the right direction on how I can fix them?
I am attaching the logs from the media XML…
Mitsaoua
Server Version#: 1.20.3.3437
Player Version#: 4.34.4
Greetings,
Both Synology and Plex noob here.
I am slowly moving my collection to Plex, and there are some MKVs that get stuck as soon as they start on the orange spinning circle. Doing some research I realized the MKV is a container and it seems some media may not be transcoded… But, this is a kinda outside my tech knowledge. Would anyone care to point me to the right direction on how I can fix them?
I am attaching the logs from the media XML…
Mitsaoua
Server Version#: 1.20.3.3437
Player Version#: 4.34.4
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="19" librarySectionTitle="Brakhage" librarySectionUUID="58b90f3b-cda9-4b91-a3e7-035b3553fe5e" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1602676305">
<Video ratingKey="4509" key="/library/metadata/4509" guid="plex://movie/5e16337afef2d4003e896224" type="movie" title="Brakhage Splices Boultenhouse" librarySectionTitle="Brakhage" librarySectionID="19" librarySectionKey="/library/sections/19" summary="Casual, intimate look at Brakhage exploring footage left behind by his friend, the filmmaker Charles Boultenhouse, who had previously passed away" year="1997" thumb="/library/metadata/4509/thumb/1602813375" art="/library/metadata/4509/art/1602813375" duration="6847166" originallyAvailableAt="1997-06-01" addedAt="1601521835" updatedAt="1602813375" chapterSource="media">
<Media id="9227" duration="6847166" bitrate="4573" width="720" height="480" aspectRatio="1.33" audioChannels="2" audioCodec="pcm" videoCodec="mpeg2video" videoResolution="480" container="mkv" videoFrameRate="NTSC" audioProfile="pcm_s16le" videoProfile="main">
<Part accessible="1" exists="1" id="9504" key="/library/parts/9504/1601521835/file.mkv" duration="6847166" file="/volume1/Film/Brakhage/Brakhage Splices Boultenhouse/brakhage-splices-boultenhouse.mkv" size="3919787135" audioProfile="pcm_s16le" container="mkv" deepAnalysisVersion="4" requiredBandwidths="5698,5102,4703,4703,4703,4703,4703,4703" videoProfile="main">
<Stream id="20927" streamType="1" codec="mpeg2video" index="0" bitrate="3037" language="English" languageCode="eng" anamorphic="1" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="480" codedWidth="720" colorPrimaries="smpte170m" colorRange="tv" colorSpace="smpte170m" colorTrc="smpte170m" frameRate="29.970" height="480" level="8" pixelAspectRatio="8:9" profile="main" refFrames="1" requiredBandwidths="4162,3566,3312,3312,3312,3312,3312,3312" scanType="interlaced" width="720" displayTitle="480i (MPEG2VIDEO)" extendedDisplayTitle="480i (MPEG2VIDEO)"/>
<Stream id="20928" streamType="2" selected="1" default="1" codec="pcm" index="1" channels="2" bitrate="1536" language="English" languageCode="eng" profile="pcm_s16le" requiredBandwidths="1536,1536,1536,1536,1536,1536,1536,1536" samplingRate="48000" title="Stereo" displayTitle="English (PCM Stereo)" extendedDisplayTitle="Stereo (English PCM)"/>
</Part>
</Media>
<Guid id="tmdb://637749"/>
<Chapter id="23028" filter="thumb=23028" index="1" startTimeOffset="0" endTimeOffset="592491" thumb="/library/media/9227/chapterImages/1"/>
<Chapter id="23028" filter="thumb=23028" index="2" startTimeOffset="592491" endTimeOffset="3321618" thumb="/library/media/9227/chapterImages/2"/>
<Chapter id="23028" filter="thumb=23028" index="3" startTimeOffset="3321618" endTimeOffset="6847140" thumb="/library/media/9227/chapterImages/3"/>
<Preferences>
<Setting id="languageOverride" label="Metadata language" summary="Language to use for item metadata such as synopsis and title." type="text" default="" value="" hidden="0" advanced="0" group="" enumValues=":Library default|ar-SA:العربية|ca-ES:Català|cs-CZ:Česky|da-DK:Dansk|de-DE:Deutsch|el-GR:Ελληνικά|en-AU:English (Australia)|en-CA:English (Canada)|en-GB:English (United Kingdom)|en-US:English (United States)|es-ES:Español|es-MX:Español Mexicano|et-EE:Eesti Keele|fa-IR:فارسی|fi-FI:Suomi|fr-CA:Français Canadien|fr-FR:Français|he-IL:עברית|hi-IN:हिन्दी, हिंदी|hu-HU:Magyar|id-ID:Bahasa Indonesia|it-IT:Italiano|ja-JP:日本語|ko-KR:한국어|lt-LT:Lietuvių kalba|lv-LV:Latviešu valoda|nb-NO:Norsk bokmål|nl-NL:Nederlands|pl-PL:Polski|pt-BR:Português Brasileiro|pt-PT:Português|ro-RO:Română|ru-RU:русский язык|sk-SK:Slovenčina|sv-SE:Svenska|th-TH:ไทย|tr-TR:Türkçe|uk-UA:українська|vi-VN:Tiếng Việt|zh-CN:中文|zh-HK:香港|zh-TW:正體中文"/>
<Setting id="useOriginalTitle" label="Use original title" summary="Use the original title for this item regardless of the library language." type="int" default="-1" value="-1" hidden="0" advanced="0" group="" enumValues="-1:Library default|0:No|1:Yes"/>
</Preferences>
<Extras size="0"> </Extras>
<Related> </Related>
</Video>
</MediaContainer>
Mod-Edit: added some code tags to show the xml info
