Sonic Analysis will not initiate

Plex Media Server
1

Hello, first time poster, so apologies for any missteps.

For approximately the past year I have been using PlexAmp with no issues other than a complete lack of Sonic Analysis data.

The server has a Lifetime Plex Pass, and under Settings > Library, “Analyze audio tracks for sonic features” is set to “as a scheduled task and when media is added.” I have also enabled the Sonic Analysis option for the music library in PlexDash.

When I attempt to analyze the music library, I see alerts such as “Finished processing Artist / Album / Track #” and the Plex logs show tracks entering and leaving the “analyzing” state, but no Sonic data is ever generated. In PlexAmp, every track reports that Sonic data is missing.

I have also tried:

  • Manually selecting “Analyze” on the entire music library.
  • Refreshing metadata for the library.
  • Expanding the Scheduled Tasks window from 00:00-23:00 to allow analysis to run throughout the day.
  • Restarting Plex Media Server multiple times.

I was told that CPU architecture could potentially be an issue, but this server is running natively on Ubuntu and uses an Intel N150 CPU (x86_64), which I believe should be supported.

Server information:

  • Plex Media Server version: 1.42.2.10156
  • PlexAmp version: 4.12.4
  • OS: Ubuntu 24.04.4 LTS
  • CPU: Intel N150 (x86_64)

I’m hoping someone might be able to suggest next steps of things to try?

2

Is the account the server is claimed with different than the one you used here? (It’s missing the Plex Pass badge.)

3

Yes, sorry for the confusion. We have a few different Plex accounts in the household, and the account I’m posting from is not the account that owns/claims the server.

The server itself is claimed by a different account that has a Lifetime Plex Pass. I’ve confirmed that the server owner account has an active Lifetime Plex Pass subscription. In hindsight, I should have posted from the server owner account, as I have access to all of the household accounts.

4

You will only see the results of sonic analysis after all items in the library have been analyzed completely.