Server Version#: 1.40.1.8227
Player Version#: 10.12.1.370
The issue has started recently. When I stop a movie and try to play it again(direct play), movie won’t play and instead I get spinning buffer of death.
But if I change the quality, even to maximum, it will resume.
I can play it from the beginning without any problem but in that case, if I use seekbar I get the same problem.
No problem resuming from web browser on host either.
My smartphone doesn’t have this problem. It resumes normally. It happens only on the tv.
Host specs: ryzen 3600, 32gb ram
TV connected on 5Ghz Band
Log:
Apr 07, 2024 15:55:21.868 [13816] DEBUG - Content-Length of Path/To/The/Movie is 10021443200 (of total: 10021443200).
Apr 07, 2024 15:55:21.767 [13780] DEBUG - Failed to stream media, client probably disconnected after 8994816 bytes: 10054 - An existing connection was forcibly closed by the remote host
Apr 07, 2024 15:55:22.033 [13780] DEBUG - Completed after connection close: [IP:PORT] 206 GET /library/parts/50266/1709638075/file.mkv?autoAdjustQuality=0&hasMDE=1&location=lan&mediaBufferSize=144128 (7 live) #64 TLS 169ms 1081344 bytes (pipelined: 1) (range: bytes=6414336-)
What I have already tried:
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I have cleared storage data from the app on tv, uninstalled app then reinstalled it.
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Downgraded app version by downloading the older apk from apkmirror.
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Uninstalled the 64bit plex media server from host and installed the 32bit.(installed 64bit again)
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Renamed “cache” folder in local appdata
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Run “PlexDBRepair” (no issues found)
I have, also, noticed that network usage on host is 95Mbps, so host is transmitting normally data to the client.
I can’t understand why client can’t handle resuming the file from where it stopped but can handle flawlessly playing the file from the beginning.
