Starting to understand the Team's priorities

@elan said:
Please stop spreading this sort of nonsense rhetoric. Don’t confuse “listening” with “doing everything I say”.

After reading your disrespectful responses to some of the most respected and experienced power users on this forum, I’d say you may have walked right into the mirror on that one.

It would have been more consistent with what you are trying to portray, if you were to actually have a dialog on this feature request prioritization, and bring it out into the open.

Unfortunately, the persistent denial and pushback it only makes it look like they have a point.

@latweek said:
Unfortunately, the persistent denial and pushback it only makes it look like they have a point.

This is exactly the same way we were responded to almost two years ago in @cayars infamous “Venting Thread”. Our input was ignored then, too…

Come to think of it, a lot of the people now are some of the same ones from then. If they are still around, that is…

@elan said:
@cayars:

True but I bet if you were able to please @Elijah_Baley, @MikeG6.5 and myself you would by default please 99%+ of the users since we know the pulse of the users and work with them all the time

As I mentioned in my last reply, you’re projecting your needs and wants onto the entire Plex community, which is not constructive. I would consider people such as yourself to be power users of Plex (it’s not an offensive term, I consider myself to be a power user too, but probably not to the same degree).

I would urge you to read this post for a slightly different viewpoint on things.

Very familiar with this concept. But at the same time the power users often have a better feel for how things are used in the real world then the designers. It’s the lack of communication (as always) and intention that drives many of us crazy. I had to take a break from here for a while or I probably would have become hostile.

What I’m referring to is little things that to many are half done. One example is negative filtering of libraries. The code needed to add this to what is already there (positive filtering) is minimal by any standard and would greatly expand the use of the software. Sure 80%+ of the users can get by with the way it is, but is achieving 80% something you are proud of when for a smudge more work it could be very powerful?

There are a lot of features similar to filtering that just don’t feel complete. You know I could go on an on with examples but I’ll spare everyone that read. :slight_smile:

@elan said:

“Basic feature” In just about every media centre software except for Plex.

To be clear, we support collections, we just don’t support the full range of features one might want :wink:

Yes I do know that there is a filter that someone decided to randomly call "collections. Its optimistic of you to say “they exist but do not support the full range of features”… They actually don’t support any features at all.
And I wont even mention the extra god knows how many button presses it takes to even get there in the current flawed PMP/Roku etc… UI. (oops I just did) :slight_smile:

Being bored I checked it out. From the PMP home page to actually reaching the collection filter is 15 remote presses on my system. Then you hit a simple drop down list for further finger exercise… Select carefully because if you hit American Psycho instead of American Pie you get kicked back out of all filters and back to the movie section.
PS… I hope it wasn’t lost on anyone that I mentioned a one off film American Psycho being in collections as is Avatar as indeed is every other movie I own. In effect It thinks that a one off movie is a collection all on its own…WTF!! That one hell of a “collection” filter.

If we cant have full blown true collections then at least give us "Per Library Playlists " I would be more than happy to make my own collection this way because after the initial effort it works well.
BUT… Not when they are inter-mingled with 300 music playlists.
I’m not saying per library playlists are ideal…But I would rather have that than wait another few years of silence or worse still another half-hearted/broken attempt in the distant future.

I fully understand what Plex does and doesn’t disclose about future features and rioadmaps but please @elan for the love of god put us out of our misery that you are at least taking this seriously… Then at least if no one is actually listening I have the option of removing all my music playlists and just using the current Playlist section for movies, OR abandoning Plex for local viewing and hooking up Kodi or Emby to the TV.

@cayars said:

What I’m referring to is little things that to many are half done. One example is negative filtering of libraries. The code needed to add this to what is already there (positive filtering) is minimal by any standard and would greatly expand the use of the software. Sure 80%+ of the users can get by with the way it is, but is achieving 80% something you are proud of when for a smudge more work it could be very powerful?

Thank you!! I knew there was something else that I brought up during that first video conference but my old brain could not recall what it was. It was that as well as multiple filters in the clients.

I want and would use that and I also have several friends that have asked for it. It is NOT a fringe request although there could well be many users that are not aware that there is that possibility. People not versed in math often do not think in terms of filters within filters within filters. My experience is that people will use and understand those kind of tools if they are available in the system they are using but they will not be aware of what they are missing unless they are exposed to it.

To put in simply: I want, in the clients, to be able to say "show me all my movies that are (action or adventure) but not (science fiction or horror). That would include “The African Queen” but exclude “Aliens.”

Another example is that I might want all movies that are (Science fiction) but not ( action or adventure). That would get “Silent Running” but not “Forbidden Planet.”

That kind of thing is most valuable for larger libraries but it would have value for most any sized library.

That has neither been discussed nor implemented.

I also brought up how hard it is (how many keystrokes it takes as well as how much time is wasted in reloads between selections) to select a genera and the sort by something other than the default. Again there has been zero progress in that direction.

Statements like “We are working on it” or “It is on our road map” only have meaning if something is actually seen to be happening.

As near as my old brain can recall not one (none) of the features discussed in that first conference has come to fruition. That in spite of the promises and assurances.

That is why I (and I think a more inclusive we) are quite skeptical of any promises that Plex makes. There is and old saying that goes, “Fool me once shame on you, fool me twice shame on me.” Plex has fooled me several times into believing that something was coming or something was being worked on. They will no longer get that “benefit of a doubt.”

It is their product not mine and it is their right to develop it in any way they please and they can throw all the cotton candy (features that lack use or substance) at their user base as much as they please. BUT I will continue to harp on what I think is important. At least I have the satisfaction of knowing I am being ignored by the makers of, what is for now, the best too for my media there is.

But Plex needs to be aware that there are a LOT of neophyte programmers out there and it is not unlikely that one or more of them could decide that neither Plex or EMBY are meeting what the users need and there could be, rather suddenly, a new system out there and it might actually be more appealing rather quickly.

Plex, if you continue to address problems that don’t exist and continue to introduce features that are of VERY limited use to most and mislead your customers into think that a feature is ready when it is not even close then you can expect, in the future, to have your user base decline suddenly and dramatically when that, or those, hotshot programmer(s) enter the market. It will not take even a superior product just a product that does the basics mostly as well as you do and has the extras people here have been asking for.

The problem with an effective monopoly like Plex has (EMBY is not real competition) is that it is so easy to fall into the abyss and if Plex looks they could find that the edge is very near.

@Elijah_Baley said:
(EMBY is not real competition)
I read with interest your earlier analysis of Emby and I mostly agree.
I dabbled with it for a couple of months myself. As with Plex, Emby has a couple of sweet/unique features.

Managing the server from the mobile app is pretty great for Server admins.
Moving backdrops in Emby theatre was pretty spectacular (but eye-candy)… and naturally (in my case) a proper implementation of collections right on the front page of Emby Theatre was the thing that made me look at Emby in the first place.
Then of course the fact that almost every post with an issue was actually being responded to by a dev on the forums.

PS. I don’t know if you really looked on the forums but when I was on there, there seemed to be numerous posts asking for help from people who stated they had moved over from Plex.
Finally they seem more adept that a device works and people are generally happy with it instead of launching another 5 clients.

In everything except the above then Emby is no competition at all.

The server UI is pretty awful and difficult to fathom in places.
Mobile sync… needing a file manager to locate the synced file and a third party player for playback is pretty hilarious.
I rarely use mobile Sync and TBH had there been an embedded client, then I would (despite all it’s faults) stayed with Emby.
My love of PlexPy being the other main reason that I switched back.
For many it’s not all about the number of features there are…only how well an individuals required features work.

:slight_smile:

@HitsVille said:
For many it’s not all about the number of features there are…only how well an individuals required features work.

Unless you’ve got your head in the sand.

@MikeG6.5

I forgot to ask… In another thread a week or so ago I think you mentioned Collections “being on the radar”
Obviously before Elans input here.
Did you see or hear something somewhere that I missed in a different thread?

It’s from the Video Conference that @Elijah_Baley, @elan, and a few other Team members and I were in. This was the first “round table” back in April that was not recorded as far as I know of. I came away then, thinking that @elan had the desire to make something along the same lines as the mock up thread had. Obviously Collections are “supported” so I guess I was wrong… This round table is where @Elijah_Baley gets the “we were lied to” from, partly…

We were told that “great things for Plex” were coming along and we just needed to wait it out. Needless to say, what @elan’s idea of “great things” differs from 11,000 other people’s ideas of “great things.” But getting that through is, well, like you’ve seen in this thread, pulling Hen’s teeth…

So no, you didn’t miss anything in any of the other threads. Just the functionality you want. But, hey… Better get used to that, I guess…

Really wanting to see that poll come along. Perhaps I should put a bug in @kinoCharlino’s ear about it, since he’s the one setting up these Round Table Mutual Admiration Society things… (Had another name on the tip of my tongue, but that’s not PC, so… )

@“MikeG6.5” would that not so PC phrase contain the words “A$$” and “Kissing?” Or maybe the word “circle?”

BTW: I use the strong word “lied” in this context where I could use words like “mislead.” That was intentional as I REALLY do not believe that PC is a good thing most of the time.

“Political correctness is tyranny with manners.” Charlton Heston

“Jerk” was one of the words, too…

@MikeG6.5 said:

With over 10,600 votes for the top 10 requests in that forum, and the lack of progress on these features, how else are WE supposed to think?

This is like 1% or less of the millions that use plex each day…

Plex’s number one is to make money, and pay their staff along with it, I would believe they are achieving this…

Making sure they have 1% of the people happy in the forums is not going to put food on the table for them or their staff.

If I can get home from a long day of work, press play and watch my tv/movie for the day to relax - then job well done I say.

Some of you guys need to get some sunlight!

1 Like

I get the feeling from reading all of this that no matter what was implemented with collections or whatever you want to call them, or for that fact whatever feature you so desperately want implemented, it would never be enough, it would never be good enough, and you would still be here ranting away.

+1 @NaDs01

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If progress was made at all then I would be reasonably content but virtually nothing that was discussed in that first video conference has been implemented or even placed on the front burner or even hinted at being in development. Plex used that first video conference apparently only to try to shut a couple of us up. They eventually failed and this thread, and some others, is the result.

@Stephen3001 said:
I get the feeling from reading all of this that no matter what was implemented with collections or whatever you want to call them, or for that fact whatever feature you so desperately want implemented, it would never be enough, it would never be good enough, and you would still be here ranting away.

+1 @NaDs01

+1 This whole thread reads like a hodgepodge. Just a reminder, you don’t have to pay for Plex, its a free product.

Well, can’t cure stupid, I guess… When your pet feature request sit for years, then I guess you can blame yourselves.

@wesman said:
@Stephen3001 said:
I get the feeling from reading all of this that no matter what was implemented with collections or whatever you want to call them, or for that fact whatever feature you so desperately want implemented, it would never be enough, it would never be good enough, and you would still be here ranting away.

+1 @NaDs01

+1 This whole thread reads like a hodgepodge. Just a reminder, you don’t have to pay for Plex, its a free product.

  1. Strawman.
  2. False Dilemma.

There is nothing quite like taking the time to insert one’s self into a thread to announce it is not worth taking the time to bother that says…one needs to get out more…

@latweek said:

  1. Strawman.
  2. False Dilemma.

There is nothing quite like taking the time to insert one’s self into a thread to announce it is not worth taking the time to bother that says…one needs to get out more…

This whole thread has a couple choice Logical Fallacy embedded in it. not the least of which, is your last one, Bad Reasons Fallacy.

That was awful!..Question: Is the ocean calling? Sorry, Seinfeld reference, but I don’t have time or interest to bicker with strangers as some (cough) like to do. Anyways, this thread went as predicted.

Guys, resorting to insults and name calling won’t help anything, especially not in the context of trying to get our point across to one of the managers at Plex. Let’s keep this clean.