@Lazarus_Long I wholeheartedly agree. Trust is hard to earn and incredibly fragile.
@McWanke Trust within this community has been shattered for many of us who have been diehard Plexians for years, going on decades now. Frankly we’re shocked that something this broken was released.
Initially there was the “excuse” that and alpha was accidentally released. We can accept that. However once the actual release was published not much seemed to have changed in terms of core/basic functionality. Video playback was broken, and I would argue that is core functionality to the mobile app.
I am certain that many users, like myself, are as upset as we are because we love Plex so much. I have heard from many friends and family asking if I know how to fix the current app. I have to inform them that it’s currently broken beyond use and that I have no idea when it will be fixed.
What could be done today to restore a lot of trust in the community? Restore the previous app, the old experience, to the respective app stores as a “legacy” release to at least restore basic functionality to the widest user base until the new experience catches up.
I know there would be plenty of people willing to continue testing the new experience side by side. I know I would. I have nothing against the new app once it functions. Until then we need an app that works. Bonus, it would allow the developers to slow down and focus on quality releases instead of speedy ones.
