"Trailers not available right now" Randomly started happening

Hello,

I just recenlty ran into this issue although I did not do any upgrades on PMS, PlexConnect or ATV. I did try to update my plexconnect to see if this resolved the issue but it did not here is my below information as per the https://github.com/iBaa/PlexConnect/wiki/How-to-report-an-issue

 

Apple TV 3 software version 5.2.1

 

DNS Server set to 192.168.1.4

 

Device and OS PlexConnect is Installed on: PC Windows 7 Ultimate 64 Bit  SP1

 

Local IP Address of device that PlexConnect is installed on: 192.168.1.4

 

Device and OS Plex Media Server is Installed on: PC Windows 7 Ultimate 64 Bit  SP1

 

Plex Media Server Version:  0.9.7.28

 

The Local IP Address of the Device that Plex Media Server is Installed on : 192.168.1.4

 

PlexConnect Version Number : Downloaded from get hub on 8/30/2013

 

Content of my Settings.cfg file:

 

 

[PlexConnect]
logpath = .
enable_dnsserver = True
ip_webserver = 0.0.0.0
prevent_atv_update = True
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = Normal
ip_pms = 192.168.178.10
enable_plexgdm = True
port_ssl = 443
 

 

I really hope I'm not missing something obvious but I'm thinking something is wrong with my IPs in the cfg.

 

Any help would be appreciated, and keep up the great work all involved in the Plex and PlexConnect projects!

 

Stickman1600

Apple changed the way Trailers.app communicates, adding a secure https. There is now a fix that was developed in the following thread and is spelled out in the tutorial.

https://forums.plexapp.com/index.php?/topic/79086-When-Apple-updates-Apple-TV…

http://langui.sh/2013/08/27/appletv-ssl-plexconnect/

Apple changed the way Trailers.app communicates, adding a secure https. There us now a fix that was developed in the following thread and is spelled out in the tutorial. https://forums.plexapp.com/index.php?/topic/79086-When-Apple-updates-Apple-TV... http://langui.sh/2013/08/27/appletv-ssl-plexconnect/

SO even though i did not update my apple TV it is still affected?

Yes.

Hello,

I just recenlty ran into this issue although I did not do any upgrades on PMS, PlexConnect or ATV. I did try to update my plexconnect to see if this resolved the issue but it did not here is my below information as per the https://github.com/iBaa/PlexConnect/wiki/How-to-report-an-issue

Apple TV 3 software version 5.2.1

DNS Server set to 192.168.1.4

Device and OS PlexConnect is Installed on: PC Windows 7 Ultimate 64 Bit  SP1

Local IP Address of device that PlexConnect is installed on: 192.168.1.4

Device and OS Plex Media Server is Installed on: PC Windows 7 Ultimate 64 Bit  SP1

Plex Media Server Version:  0.9.7.28

The Local IP Address of the Device that Plex Media Server is Installed on : 192.168.1.4

PlexConnect Version Number : Downloaded from get hub on 8/30/2013

Content of my Settings.cfg file:

[PlexConnect]
logpath = .
enable_dnsserver = True
ip_webserver = 0.0.0.0
prevent_atv_update = True
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = Normal
ip_pms = 192.168.178.10
enable_plexgdm = True
port_ssl = 443
 

I really hope I'm not missing something obvious but I'm thinking something is wrong with my IPs in the cfg.

Any help would be appreciated, and keep up the great work all involved in the Plex and PlexConnect projects!

Stickman1600

Dont people know how to search before posting, good grief...

Dont people know how to search before posting, good grief...

i did search actually but I kept seeing that it was "After Apple Update" so I assumed that it was after updating their Apply TVs My bad on the assumption. But definitely thank you for the help in pointing me in the right direction. 

The fix worked. Now I am able to access Plex but I am having some issues accessing some channels that worked in the past.

Its looking like I should just need to update the channels as well. Jumped the gun on my last post just got excited over getting plex running again

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